Business Systems Administrator

Business Systems Administrator

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients’ digital visions.

Apex has an opportunity for a Business Systems Administrator. For applicants who are interested in this opportunity, send your updated resume to [removed].

Here are the details:

Position: Business Systems Administrator

Location: Remote

Project Duration: 4 months

Rate: Negotiable Based on Experience

Department: R&D

Position Overview

The Business Systems Administrator’s primary objective is to support and coordinate data migration, configuration changes, implementation, and general management of our client's Application Lifecycle Management (ALM) tool(s) within R&D. Our client's ALM tools provide the foundation for managing design, development, and testing documentation of their products. As our client continues to accelerate new product development and maintain a growing portfolio of existing products, it is critical that their tooling repositories/databases mature and can most effectively support sustained growth.

The ideal candidate will have a strong background in ALM tools, excellent problem-solving skills, and the ability to work collaboratively with diverse teams. They will ensure the efficient and compliant use of ALM tools, greatly enhancing user satisfaction and delight, which will lead to best in class, high-quality, and efficient product development.

Key Responsibilities

• Data Migration: Generate reports, assist in data migration tool development, perform testing, and perform tasks necessary for successful data migration.

• System Administration: Administer and maintain Polarion ALM systems, ensuring optimal performance and availability for all users while ensuring governance with corporate QMS, Security, and AI procedures Coordinate user access reviews.

• Configuration Management: Configure projects, manage repositories, and customize workflows to meet the specifications of various teams and projects. Support AI-enabled capabilities where approved.

• User Management: Manage user accounts, roles, permissions, licenses, and SSO set-up for Polarion systems.

• Training and Support: Provide training and support to team members on ALM functionalities and best practices.

• Documentation: Develop and maintain documentation related to ALM processes, workflows, and user guides.

• Integration: Integrate Polarion with other tools and systems used within the organization, including REST API/Mulesoft integrations

• Monitoring and Reporting: Monitor system performance, build and generate SQL/Velocity reports, and provide insights to improve ALM processes and performance optimizations

• Troubleshooting: Identify and resolve issues related to ALM systems promptly.

• Education and Experience/Minimum Requirements

• B.S. in Engineering or technical discipline

• 2+ years of experience working with R&D ALM systems and experience managing workflow designs

• Excellent management skills: experience and capability managing collaboration under a Quality Management System (QMS), as part of a cross-functional team that includes development/verification/validation/procurement/manufacturing/regulatory and quality experts.

• Demonstrated expertise in product development and commercialization activities related to Design Controls utilizing an ALM or PLM tool

• Demonstrated examples of collaboration skills, effectively working in a team environment

• Experience managing inputs from several sources, self-organized, cross-functional project teams in a matrixed environment

Preferred Skills and Competencies:

• Four (4) years of higher education

• Three (3) years of experience working in a regulated medical device (Class 1, 2 or 3) industry using design and development processes in compliance with FDA 21 CFR part 820, ISO 13485, IEC 62304, or ISO 14971

• Experience with integration of external tools into ALM systems

• Ability to construct custom dashboards and reporting metrics from ALM tools

• Specific experience with Polarion ALM to implement design controls

• Travel Requirements

• This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired)

• Domestic travel as necessary domestically to support in-person training/demonstrations

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent S