About this role
The Role We are looking for an enthusiastic individual to innovate and collaborate on the value-driven goals in delivering customer value. You will engage in a fast-paced and challenging environment, with opportunities to build new relationships and learn how you can make an impact in the competitive, trillion-dollar, Payments industry. You will be exposed to a wide range of businesses both internally and externally, then leveraging Scotiabank’s strong technology base, build and develop on strategic, forward-looking infrastructure.
What You’ll Do
- Lead the analysis, documentation, and validation of business requirements ensuring all the decisions and requirements changes are properly captured
- Collaborate with business stakeholders and technology teams across the bank as well as external partners to deliver the end-to-end solution
- Translate complex business needs into clear and concise functional requirements and user stories
- Facilitate workshops and working sessions with cross-functional teams to gather and analyze requirements
- Contribute to design and optimization of payment processes, ensuring compliance with industry standards and regulatory requirements
- Support scrum master and project manager in planning, scoping, and impact analysis for initiatives
- Perform gap analysis, root cause assessments, and release readiness reviews for payment system enhancements or upgrades
- Act as a subject matter expert (SME) for payments-related projects and operational improvements
- Monitor post-implementation performance and incident resolution
- Must be able