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Business Support & Workplace Manager

BIC

About this role

The opportunity

We’re looking for a brilliant Business Support & Workplace Manager to help create a workplace experience that feels organised, energised and easy to be part of. This is a varied, hands-on role sitting at the heart of our People team, supporting everything from office coordination and employee events to travel, suppliers, workplace admin and day-to-day business support. You’ll be someone who loves making things run smoothly, spots the detail others miss and brings a calm, can-do energy to a fast-moving business.

What you’ll get to do:

  • Be the go-to person for our day-to-day workplace experience, helping our office feel welcoming, organised and easy to work from.
  • Coordinate practical workplace operations including office standards, facilities requests, maintenance follow-up, supplies, access, visitors and desk booking support.
  • Help bring our culture to life by coordinating employee events, wellbeing days and key People moments, making sure the detail is covered and everything runs smoothly.
  • Support travel, business visitor visas, meeting logistics and wider business coordination where needed.
  • Keep our key People and workplace information clear and easy to find by maintaining simple how-tos, checklists, templates, supplier lists and process guidance.
  • Coordinate supplier, purchase order, invoice, procurement and approval admin, making sure actions are tracked and followed through.
  • Support People communications execution, including digital display updates, channel posts and keeping shared information current.
  • Support health, safety and workplace compliance administration including records, reminders, training coordination and document control.
  • Look for ways to simplify, automate or improve how we do things, helping reduce manual work and make everyday processes easier.

What you’ll bring:

  • Experience in workplace coordination, office management, business support, operations, events or a similar role where brilliant organisation really matters.
  • A natural ability to keep lots of moving parts under control, follow through on actions and make sure nothing falls between the cracks.
  • A warm, service-led style and a

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