About this role
Business Support Trainee
Provide day-to-day business support, contributing to operational activities, coordination, and team priorities while gaining practical business experience.
About the Role
Major Accountabilities
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Support the preparation, routing, and approved use of marketing, medical, and business materials.
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Preparation and coordination of service contracts, including document alignment before PO initiation.
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RTE localization (translation/ visual material, etc.) and updates based on prepared and approved drafts.
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Update of expired promotional and non-promotional materials based on provided comments.
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Coordination of FUSE approval processes, including back-up support during PM absence.
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Uploading and managing materials in Shaman (new - tag ICE content in Shaman), including back-up support during PM absence.
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Translation of larger volumes of materials (e.g., website content).
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Localization of iCVA materials, including translation, content adaptation, corrections.
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Help coordinate communications, campaigns, and project activities with internal stakeholders.
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Track approvals, deadlines, actions, and material status across assigned projects; escalate delays or missing information.
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Assist regulatory, legal, compliance, medical, and business colleagues with document updates and process requirements.
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Maintain accurate electronic and paper records, including approvals, consents, meeting documentation, and other audit-supporting files.
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Support events and meetings, including logistics, approved vendor coordination, travel arrangements, contracts, and activity reconciliation.
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Assist with purchase orders, invoices, vendor onboarding documentation, and related follow-up in company systems.
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Support website, digital, internal engagement, and other cross-functional initiatives as assigned.
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Learn and use relevant company systems and standard operating procedures with appropriate training and supervision.
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Perform assigned tasks accurately and on time, ask questions when requirements are unclear, and proactively communicate progress.
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Observe all applicable internal and external regulations, policies, procedures, and codes, including the Code of Ethics and BeSure requirements.
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Report adverse events, product complaints, and other quality or safety information promptly in accordance with training and applicable requirements.
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Perform other job-related duties appropriate to the traineeship, with guidance from the manager or designated colleagues.
People & Organization support, as assigned:
- Assist with assigned people-related communications, documentation, onboarding, recruitment records, purchase orders, and invoices under
Key Performance Indicators (Suggested priority KPIs italicized)
- Accuracy and completeness of assigned work and documentation.
- Timely completion of tasks and proactive communication of risks or delays.
- Successful completion of required training and demonstrated ability to apply guidance.
- Constructive collaboration and feedback from colleagues and stakeholders.
- Compliance with company policies, procedures, and Novartis Values & Behaviors.
We offer:
Base pay from 14.5k - 16.8k EUR gross yearly
Other benefits as per guideline
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB)
Division
International
Business Unit
General Management
Location
Lithuania
Site
Lithuania
Company / Legal Entity
LTP2 (FCRS = LV001) SIA Baltics, Lithuanian
Functional Area
Others
Job Type
Full time
Employment Type
Temporary (Fixed Term)
Shift Work
No
Others
International
Lithuania
Job ID
REQ-10089047
Business Support Trainee