Business Support Coordinator

Job title: Business Support Coordinator

Location: Stevens Point, Wisconsin; or Wauwatose, Wisconsin - candidates must be located in one of these cities

Remote

Role Overview

This business unit seeks an organized professional to provide critical clerical and operational support. The successful candidate will perform administrative, customer service, and data entry tasks to ensure office operations run efficiently. This position operates under established procedures and guidelines to support the broader department goals.

Key Responsibilities

• Gather, compile, verify, and accurately enter information into reports, presentations, forms, databases, and spreadsheets

• Code, organize, and sort business documents to ensure proper processing and secure filing

• Perform standard calculations to compile routine statistics and reports

• Respond to routine inquiries from internal and external contacts and redirect questions to appropriate team members

• Coordinate with external equipment vendors to arrange required service and repairs

• Manage incoming calls, take detailed messages, and direct inquiries appropriately

• Distribute incoming mail and prepare outgoing correspondence and packages

• Maintain accurate electronic and physical files in compliance with organizational standards

• Operate standard office equipment and assist with document preparation and photocopying

• Monitor inventory levels and maintain necessary office supplies

• Required Qualifications

• Education: High School Diploma or GED

• Experience: Prior administrative, clerical, or data entry experience

• Technical

Skills

• Proficiency in Microsoft Office applications including Word, PowerPoint, Excel, and related systems

• Preferred Qualifications

• Prior experience with accounts-related data entry

• Familiarity with Microsoft 365 cloud products

• Demonstrated ability to maintain confidentiality and work independently on assigned tasks

• Strong attention to detail and a passion for supporting positive consumer experience

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

• Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

• Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.