About this role
About the Role Microsoft's Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our team. This Business Strategist role will contribute to shaping and executing strategic initiatives within CE&S to drive impact for customers and Microsoft. What You'll Do
- Develop and implement business strategies to accelerate customer value within CE&S.
- Partner with cross-functional teams across Microsoft to leverage products and services for differentiated customer experiences.
- Analyze market trends and customer needs to inform strategic direction and execution. What We're Looking For
- Strong strategic thinking and problem-solving skills with the ability to influence and collaborate across teams.
- Experience in business development, strategy, or related fields; ability to translate insights into actionable initiatives.
- Excellent communication and stakeholder management skills. Nice to Have
- Experience in customer experience, Microsoft ecosystem, or technology industry.