Business Services Team Manager

Job title: Business Services Team Manager

About the Role Lead and oversee travel procurement, logistics, events, scheduling, expense policy and administration worldwide. This executive role requires exceptional coordination, planning, budgeting, procurement, reporting and leadership to support large-scale international events and cross-country operations. You will shape processes, governance and service delivery for Canonical's internal teams.

What You'll Do

• Lead travel procurement and logistics for large-scale events (hundreds of people from 80+ countries) four times a year, ensuring events run efficiently and safely.
• Manage visas, travel complications and unexpected situations with a rigorous, proactive approach.
• Serve as an independent check on expense claim approvals to ensure fairness and consistency across teams and countries.
• Deliver traditional EA services for company leads across departments as a consistent service, including scheduling meetings, coordinating monthly reports, and delegated approvals for travel and expenses.
• Coordinate with suppliers, work across teams, and run small projects or initiatives.
• Participate in planning and execution of company events from venue selection to operations and safety reviews, building personal relationships with stakeholders.
• Demonstrate integrity, transparency, and accountability, defending policy positions with both senior and junior colleagues.
• Manage budgets and operational costs, with strong budgeting, procurement and reporting capabilities.

What We're Looking For

• Excellent judgment and interpersonal skills; ability to hold people accountable and defend policy positions.
• Proven experience in travel procurement, logistics, event management, visa coordination.
• Strong planning, budgeting, procurement, and reporting capabilities; ability to manage tens of millions in operational costs.
• Ability to operate in a fast-paced, global, cross-functional environment; comfortable with remote work and multiple time zones.
• High integrity, transparency, and accountability; ability to set and defend expectations across senior and junior colleagues.
• Leadership or people management experience; ability to lead a team and drive results.
• Experience running large-scale enterprise events; risk management and safety review capabilities.