Business Process Co-Sourcing Specialist

About the Role We are seeking a Business Process Co-Sourcing Specialist to help clients establish and maintain BPC engagements—long-term, collaborative partnerships where internal and external teams work together to achieve shared goals. You will enable daily collaboration with client teams, and may work remotely or in the client's office within hours as needed, focusing on creating competitive advantage through aligned processes and value delivery. What You'll Do

• Support setup and ongoing management of BPC engagements, ensuring daily collaboration and flexible delivery:
• Work with client teams to identify pain points, opportunities, and efficiency gains.
• Lead Salesforce integration initiatives—from out-of-the-box connectors to real-time solutions.
• Re-engineer processes to align with business goals and build a Salesforce ecosystem that complements operations.
• Train and collaborate with our associates and client staff to ensure smooth execution and knowledge transfer.
• Maintain close partnership with both internal and external stakeholders to maximize value and minimize risk.
• Be available for remote or on-site collaboration as required. What We're Looking For
• Experience building strategic Salesforce integrations and ecosystems.
• Proven ability to collaborate closely with clients, train teams, and work in long-term, one-to-one engagement models.
• Strong process re-engineering and efficiency-improvement mindset.
• Excellent communication, problem-solving, and stakeholder-management skills.
• Willingness to engage remotely or on-site to support client needs. Nice to Have
• Deeper Salesforce expertise and real-time solution delivery.
• Experience with training associates and leading cross-functional teams.
• Track record of delivering cost-effective, value-driven results. Compensation & Benefits
• Salary and benefits not disclosed. Our culture emphasizes cost-effectiveness, close collaboration, and ongoing process re-engineering to create client value.