Business & Performance Analyst

Business & Performance Analyst

We are looking for a highly analytical and commercially minded Business & Performance Analyst to support our Sales & Marketing function.

The successful candidate will provide actionable business and market insights, monitor sales performance, evaluate market and competitor activities, and support strategic decision-making aimed at driving business growth and operational efficiency.

Key Responsibilities

• Prepare and analyse daily, weekly, and monthly sales and business performance reports.
• Develop dashboards to track key performance indicators, including OTIF delivery, sales forecasts, order books, backlogs, and truck residency.
• Conduct market and competitor analysis covering market share, industry trends, customer behaviour, brand perception, and customer satisfaction.
• Translate business and market data into actionable insights and recommendations for management.
• Identify emerging market opportunities, competitive developments, and industry trends.
• Support Corporate Sales with performance analysis, customer action plans, and business improvement initiatives.
• Collaborate with key stakeholders across Risk Management, SAP, Finance, and Sales to support operational and customer requirements.
• Benchmark business performance against industry competitors and identify opportunities for improvement.
• Develop and maintain market intelligence and data-gathering frameworks.
• Track and report progress on strategic and business improvement initiatives.

Requirements

• Bachelor’s degree or equivalent in Economics, Statistics, Research, Business, or a related discipline.

• Postgraduate qualification in a relevant discipline is an added advantage.

• 5 - 9 years’ relevant professional experience.

• Strong knowledge of business analysis, market research, and competitive intelligence.

• Good understanding of macroeconomic and microeconomic trends and their impact on business performance.

• Proficiency in qualitative and quantitative research techniques.

• Working knowledge of statistical and data analysis tools.

• Strong numerical, analytical, research, and problem-solving skills.

• Excellent communication, presentation, interpersonal, and negotiation skills.

• Knowledge of the cement manufacturing industry and its market dynamics, regulations, challenges, and opportunities will be an advantage.

• Key Competencies

• Data Analysis & Reporting

• Business & Commercial Acumen

• Market & Competitive Intelligence

• Strategic Thinking

• Performance Management

• Stakeholder Management

• Problem Solving & Decision Support

• Communication & Presentation Skills