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Business Operations Specialist

Via
Tokyo, Japan Posted Oct 27, 2026
Full-time

About this role

Via is rapidly growing globally and in the Japan market. We are seeking a highly proactive and detail-oriented Business Operations Specialist to support our invoicing, payment, contracting, and general business operations. This is a part-time role for someone who responds quickly, communicates clearly, and can execute tasks independently with minimal hand-holding.

The ideal candidate is resourceful, adaptable, and comfortable handling a wide range of tasks beyond a rigid job description. We value ownership, speed, and problem-solving ability.

What You'll Do

  • Prepare and process invoices, PO requests, payment documentation, and related paperwork.

  • Coordinate contracting procedures, including collecting vendor information, preparing agreements, arranging signatures, and maintaining contract logs.

  • Maintain internal trackers and filing systems.

  • Communicate efficiently with both internal teams and external partners.

  • Support business operations, scheduling, and general administrative workflows.

  • Proactively identify next steps, gather missing information, and move tasks forward without needing detailed instructions.

  • Handle ad-hoc administrative and coordination tasks as needed.

What You'll Do

  • Agility and willingness to thrive in a fast-paced, rapidly changing environment.

  • Business-level English and Japanese (written & spoken).

  • Fast and reliable communication style.

  • Ability to work independently, anticipate needs, and complete tasks with limited supervision.

  • Strong administrative skills and attention to detail.

  • Ability to manage multiple tasks and deadlines.

  • Tech-savvy: comfortable with Google Workspace, spreadsheets, and digital workflows.

  • Prior experience in operations, finance admin, invoicing, or coordination roles preferred.

  • Work Conditions

  • Onsite work at office once a week in Toranomon, Tokyo + remote work

  • Core time - 10:30-17:30 5 days a week, expected workload of 30~40 hours per week

  • Needs to interact in Europe timezone for legal document check-ins several times a month

  • This position begins as part-time with strong potential for career progression, including the opportunity to transition into a full-time role as your responsibilities and contributions grow

  • Start as a contractor for 1 year. Potential to convert to Full Time based on mutual discussion.

  • Ideal Candidate Traits

  • Strong “get things done” mindset.

  • Proactive and resourceful problem-solver.

  • Flexible and willing to take on a wide variety of tasks.

  • Comfortable working in dynamic, sometimes ambiguous environments.

  • Able to operate independently and take initiative without needing detailed step-by-step direction

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