Business Operations, Property and Facilities Manager

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Corporate

Our Corporate teams are the engine room of dunnhumby — partnering across the business to enable growth, protect the company, and create an environment where our people thrive. From People and Finance to Legal and Strategy, we work alongside every part of the organisation to deliver on our mission

We’re looking for Business Operations,Property and Facilities Manager who can bring expertise to ensure smooth execution of the end-to-end office operations in India and globally, ensuring that processes align to business strategy/ policy, embed best in class practices in property management and ensure safety & security for employee

What we expect from you

• Own and lead all aspects of facilities improvements and changes such as upgrades to existing facilities, re-design of office space, furniture selection, procurement, installation, and maintenance agreements

• Manage the Legal and commercial matters for dh India with counterparts in Global team

• Own delivery of Programs pertaining to Security, Compliance and Employee Safety

• Provide inputs towards major / critical business decisions in terms of financial viability, covenants restricting future strategic decisions and develop business cases to support them

• Conduct the annual budget planning, identifying, and implementing cost savings, tracking monthly spending, ensuring PO processes and spending limits are followed.

• Implement facilities programes and projects, identify areas of improvement, and coordinate all internal office moves and relocations in order to maximize employee productivity.

• Deliver 100% compliance on all building and facilities operations delivery and drive office sustainability plans

• Manage all lease contracts including creating and managing the database, ongoing lease analysis, negotiating lease renewals, track current lease contracts and manage process for critical date actions

• Define and implement procurement best practice; ensure competitive tendering and negotiate to leverage best value, future-proof commercials.

• Deliver contract cost savings, maximize value and effectively manage commercial risk and exposure. Working with Procurement team to negotiate terms, conditions and pricing with suppliers and ensure value for money and most appropriate commercial relationship and pricing model. Ensure that products and services can be delivered within timescales, specifications, dependencies and obligations clearly defined

• Review and approve requisitions for the assigned region / category where procurement review is required within agreed service levels. Provide advice and support for business requestors and approvers

• 12-15+ years of facilities and office property management experience

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. Everyone’s invited.

India benefits

• Healthcare & Family Cover: Group Medical Insurance of INR 500,000 for employees and dependents, plus dental and vision cover up to INR 5,000.

• Protection: Group Term Life Insurance and Group Personal Accident cover with benefit levels linked to employee grade, including disability benefits.

• Retirement & Wellbeing: Provident Fund, Gratuity, National Pension Scheme access, Indian Health Organisation membership, and confidential employee assistance support.

• Lifestyle & Flexibility: Office commute support, internet allowance of INR 2,000 per month for blended working, work-from-home kit support, subsidised food, and wellbeing resources.

• Recognition & Extras: Long service awards, Talent Scout referral programme, and family milestone support.

• Time Off & Family Leave: 25 days holiday plus 10 public holidays, paid maternity, paternity and adoption leave, and a day off for your birthday.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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