Business Operations Lead, E-Commerce & Marketing

Business Operations Lead E-Commerce & Marketing

The Business Operations Lead sits at the center of our digital commerce and marketing efforts, which span a growing portfolio of e-commerce sites. Reporting directly to the Senior Director of E-Commerce, you’ll move fluidly between strategy and execution: evaluating new opportunities and shaping them into clear recommendations, building the analysis behind key decisions, and driving cross-functional initiatives through to completion. The portfolio evolves with business priorities — one quarter may center on marketing programs, the next on platform or customer-experience initiatives. This is a role for a versatile operator who learns new problems quickly and owns outcomes end to end.

Key Responsibilities

• Own a dynamic portfolio of projects across e-commerce and marketing, taking each from initial concept through to completion

• Research and evaluate new initiatives — gather the facts and deliver clear, well-supported recommendations to leadership

• Drive execution across teams: coordinate development, marketing, data, and external partners to keep initiatives on track and remove obstacles as they arise

• Keep leadership informed: maintain portfolio-wide visibility on status, risks, and open decisions, and track follow-ups out of cross-functional meetings

• Support key decisions with data — build the analysis or model that determines whether an initiative is worth pursuing

What We’re Looking For

• Bachelor’s degree or comparable hands-on professional experience.

• Experience in business operations, strategy, consulting, e-commerce, digital marketing, or a similar role where you owned varied, cross-functional work

• A track record of personally driving projects from concept to completion

• Analytical: comfortable working with data, building analyses and models, and forming well-reasoned, defensible recommendations

• A versatile generalist who thrives on variety — equally effective in technical discussions with developers and channel strategy conversations with marketing

• High ownership and a hands-on approach — eager to learn new tools and develop new skillsets as projects demand, with the judgment to know when to act independently and when to align first

• Familiarity with e-commerce or digital marketing strongly preferred; B2B or industrial distribution experience is a plus

Flexible work from home options available.

Compensation: $85,000.00 - $100,000.00 per year

Newbury Franklin Industrials ("NFI") is the data-driven industrial manufacturing and distribution platform of Newbury Franklin, a private equity firm focused on long-term holdings. NFI's team is comprised of hungry, growth-oriented professionals who thrive on making a direct impact and driving measurable results across our expanding portfolio of companies.

Our diversified family of manufacturing, distribution, and e-commerce businesses operates with a strategic growth mindset, seeking opportunities to scale operations and capture market share while delivering on promises to our customers. NFI's long-term strategy centers on building an industrial powerhouse through both organic expansion and strategic acquisitions, powered by a team that embraces challenge and delivers on ambitious goals.

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