About this role
We're seeking a Business Operations Expert to design realistic, multi-step operations tasks and objective grading criteria for work that requires judgment and operations experience. This is a contract, remote role working with operations-related task design.
Responsibilities
- Design multi-step tasks drawn from real operations work such as reporting, process design, and workflow management.
- Provide realistic reference files and clear instructions for each task.
- Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output.
- Build tasks that require judgment rather than lookup, where correct answers depend on correctly reading and reasoning with provided materials.
Requirements
- 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management with direct ownership of the work (not supervisory-only or adjacent exposure).
- Experience creating or applying structured standards such as SOPs, QA checklists, process documentation, service level definitions, or training assessments.
- Strong Excel capability and comfort reasoning across multiple documents at once.
Compensation
- Pay: $45 - $90/hr (as stated in the posting).
Other notes:
- Candidates are encouraged to review the requirements carefully and to tag or send this opportunity to someone qualified. Social sharing (like/RT) was encouraged in the original post.