Business Operations Administrator

Job title: Business Operations Administrator

Location: WEST DES MOINES, Iowa (On-site)

Role Overview

We are seeking a detail-oriented Business Operations Administrator to support business execution and administrative processes. The selected candidate will proactively provide feedback and present actionable ideas for improving operations, tools, and overall workflow efficiency. This position involves performing complex administrative tasks, addressing escalated inquiries, and communicating professionally across various teams. This is an exceptional opportunity to contribute to a collaborative environment while managing critical support functions.

Key Responsibilities

• Support daily business execution functions and identify opportunities to streamline processes and administrative tools.

• Perform complex administrative support tasks requiring high attention to detail and organizational expertise.

• Provide timely and accurate resolution for escalated questions and inquiries.

• Interact professionally with team members and internal personnel on a wide range of operational information.

• Facilitate knowledge transfer and training documentation to support team workload and future resource planning.

• Manage documents, correspondence, and records in accordance with organizational guidelines.

• Required Qualifications

• Education: High school diploma, associate degree, or equivalent training credentials.

• Experience: 4+ years of administrative support, business operations, or equivalent experience demonstrated through work history, military service, or related education.

• Technical

Skills

• Proficiency in Microsoft Word and standard office productivity suites for documenting processes and managing administrative tasks.

• Preferred Qualifications

• Prior experience within the financial services or banking sector.

• Strong problem-solving abilities with experience addressing escalated inquiries.

• Excellent verbal and written communication skills for collaborating across diverse internal teams.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

• Everforth Apex uses a virtual recruiter as part of the application process. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

• Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.