Business Intelligence Analyst

Job title: Business Intelligence Analyst

About the Role Under the general direction of the Director of Institutional Research, support development under the University’s Central Analytic Platform in support of institutional effectiveness and data-informed decision making.

What You'll Do

• Serve as liaison between Institutional Research and Data Engineering/Data Science to ensure data and data models align with IR and University reporting needs.
• Develop new and existing live and longitudinal extract data models, verifying accuracy and consistency over time and in context of evolving reporting requirements.
• Design and develop dashboards for the University community to support data-informed decisions across campus.
• Develop research methods to address information requests from senior administration, deans, department chairs, faculty, and other stakeholders.
• Support Board of Trustees, Academic Program Review, KPI, CDS, and IPEDS reporting processes; maintain the University’s Facts & Figures.
• Answer ad hoc requests and prepare institutional responses to internal and external queries related to admissions, enrollment, student outcomes, and faculty and staff recruitment and development.
• Gather business requirements and participate in an agile dashboard development lifecycle.
• Review dashboards for quality assurance/quality control; curate reports and dashboards to uphold data confidentiality and privacy.
• Promote consistency of data and definitions across multiple data domains and reporting contexts; monitor data integrity tests of underlying systems and platform.
• Prepare and stage ad hoc or manually maintained data for inclusion into the data warehouse; write and maintain documentation on dashboards, models, business rules and presentation standards.
• Maintain ongoing professional development through membership, paper presentations, and involvement in professional organizations.

What We're Looking For

• Bachelor’s degree in Information Technology, Statistics, Data Science, Economics, or related discipline.
• 2 years of experience with data governance including collection, verification, analysis, and reporting in higher education using SQL and Tableau.
• Ability to work with cross-functional teams and translate complex data into actionable insights.
• Telecommuters considered.

Nice to Have

• Experience with data modeling, dashboard development lifecycle, and data privacy considerations across multiple data domains.
• Familiarity with university reporting processes and metrics such as IPEDS, KPI, and academic program reviews.

Compensation & Benefits

• Mentions Total Rewards benefits and Compensation Estimator as part of UD's total compensation package.