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Business Intelligence Analyst

Flight Centre Travel Group
Queensland
On-site

About this role

Business Intelligence Analyst- South Bank, QLD

Turn data into decisions and automation into impact as our next BI Analyst.

ABOUT THE OPPORTUNITY...

Join Flight Centre Travel Group as a BI Analyst and play a key role in transforming data into meaningful business insights and efficient automated solutions. Working closely with finance stakeholders, you will design, build, maintain, and enhance reporting, automation, and data management capabilities that support operational and strategic decision-making. This role offers exposure to a broad range of business processes, data sources, and visualisation technologies while giving you the opportunity to drive continuous improvement initiatives across complex datasets. You'll work autonomously while collaborating with stakeholders across finance and business functions.

DAY TO DAY YOU WILL...

  • Design, build, maintain, and enhance reports that support finance and operational business requirements
  • Develop and maintain automated reporting solutions and business processes
  • Perform data analysis, modelling, validation, and quality assurance activities across complex datasets
  • Transform and standardise data from multiple sources into meaningful business outputs
  • Create clear and effective visualisations and reporting outputs for a range of stakeholder groups
  • Partner with finance leaders, subject matter experts, and key stakeholders to gather and understand business requirements
  • Support change management, reporting enhancements, and automation implementation activities
  • Assess data integrity and provide recommendations to improve data quality and accessibility
  • Develop user-focused automation solutions with consistent workflows and user experiences
  • Identify opportunities to redesign and improve existing business processes and reporting efficiencies
  • Manage information handling procedures and maintain data accessibility, security, and governance standards
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

YOU'LL BE PERFECT IF YOU HAVE...

  • Degree qualification in Business, Commerce, or Information Technology with an understanding of Finance Systems
  • Minimum 2 years' experience in automation, data analysis, reporting analysis, or a similar BI-focused role
  • Experience working with reporting, data transformation, and process improvement initiatives
  • Knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint at an intermediate level
  • Ability to build relationships and collaborate effectively with stakeholders
  • Knowledge of VBA, Power BI, and Transact SQL
  • Strong analytical and problem-solving capabilities

What you'll Enjoy

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development: Individualised Learning & Development pathway options

Access to LinkedIn Learning for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

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