About this role
Overview
Nomba is seeking a Business Hub Manager to lead its credit and merchant hub in Onitsha. The successful candidate will drive merchant acquisition, revenue growth, portfolio quality and cost discipline while managing and developing a high-performing field team.
Responsibilities
- • Drive growth across merchant collections, credit and foreign exchange (FX) products.
- • Recruit, train, deploy and manage Market/Account Managers and field canvassers.
- • Set individual targets for revenue, merchant acquisition and product bundling.
- • Conduct daily team briefings, weekly pipeline and portfolio reviews, and monthly performance assessments.
- • Coach team members through regular market visits and field activities.
- • Monitor loan repayments, strengthen collections and maintain portfolio quality.
- • Manage team performance, address underperformance and develop future team leaders.
- • Build relationships with market leaders, trade associations and merchants.
- • Manage budgets and balance business growth, operating costs and credit risk.
- • Report performance and risks to senior stakeholders.
Requirements
- • Minimum 8 years’ experience in financial services, fintech or lending/credit business development, with a proven record of meeting revenue or portfolio targets.
- • Experience in SME/retail credit, agent banking or trade finance is an advantage.
- • Proven experience leading and managing field sales or credit teams, including large teams of 20 or more.
- • Strong business acumen, budget management and profit-and-loss understanding.
- • Established market relationships or the ability to build them quickly.
- • Knowledge of credit pricing, non-performing loan (NPL) management and collections.
- • Familiarity with merchant payment acceptance and FX products.
- • Strong multi-product sales, communication and reporting skills.
- • Must be resilient, hands-on and comfortable working in the market and travelling across the state.
Benefits
- • Competitive base salary.
- • Performance bonus and sales commission.
- • 13th-month allowance.
- • Health insurance, pension and paid time off.
- • Learning and development allowance.
- • Career progression in a performance-driven environment.