About this role
About the Role
Arrive Logistics is seeking a Business Development Representative focused on Open Deck to help grow our freight brokerage into a top 5 North American player. In this role you will leverage your Open Deck knowledge to develop robust account management, support customers, and create strategic shipping solutions.
What You'll Do
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Communicate with customers and use your knowledge of the market to assess load information, budget, value, and strategic pricing.
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Develop customized shipping solutions based on budget and customer needs.
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Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans.
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Collaborate with the Client Success and Carrier Capacity teams to effectively service our customers.
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Bring a growth-oriented, customer-first attitude to the floor and become an expert in Arrive's business model, competitive advantages, and proprietary software.
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Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience; proactively anticipate, identify, respond to, and resolve issues from customers, receivers, and drivers.
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Assist with pricing and quoting as needed and conduct industry research, planning, and needs assessment analysis.
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What We're Looking For
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3+ years of 3PL experience within the Open Deck/Heavy Haul mode.
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Bachelor's degree is strongly preferred with an emphasis on Business, Management, or related fields.
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Excellent communication skills, natural relationship builder, and hard-working teammate; thrives in collaborative environments and is growth-oriented.
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Understanding of Open Deck trailer types, equipment needs, and Open Deck specifics.