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Business Development Representative – Open Deck

Arrive Logistics
Chicago, IL
On-site

About this role

About the Role

Arrive Logistics is seeking a Business Development Representative for Open Deck to grow the company’s Open Deck/Heavy Haul book of business by developing robust account management capabilities and delivering tailored logistics solutions. You will partner with internal teams to win new opportunities while advancing our Open Deck strategy.

What You'll Do

  • Communicate with customers and use knowledge of the market to assess and provide essential load information, budget, value, and strategic pricing.

  • Develop and create customized shipping solutions based on budget and customer needs.

  • Manage the day-to-day operations of related accounts, including the formulation and implementation of strategic transportation plans.

  • Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers.

  • Bring a growth-oriented, customer-focused attitude to the floor.

  • Become an expert in our business model, competitive advantages, and our proprietary software.

  • Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience, proactively anticipating, identifying, responding, and resolving issues from customers, receivers, and drivers.

  • Assist with pricing and quoting as needed and conduct industry research, planning, and needs assessment analysis.

  • What We're Looking For

  • 3+ years of 3PL experience within the Open Deck/Heavy Haul mode.

  • Bachelor’s degree strongly preferred with emphasis on Business, Management, or related fields.

  • Excellent communication, relationship-building, and collaboration skills.

  • Deep knowledge of Open Deck, trailer types, equipment needs, and Open Deck specifics.

  • Self-motivated, proactive, and results-driven with a willingness to own and develop opportunities.

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