Business Development Representative - Open Deck

About the Role

Arrive Logistics is seeking a Business Development Representative for Open Deck to develop robust account management experience, support our customers, and help grow Arrive’s Open Deck freight brokerage into the top 5 in North America. You will leverage your industry knowledge and our proprietary software to provide logistics solutions, while developing new business opportunities and supporting current customers. This role blends relationship-building, strategic problem solving, and hands-on operations in a fast-paced, collaborative environment.

What You'll Do

• Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and strategic pricing.

• Develop and create customized shipping solutions based on budget and customer needs.

• Manage the day-to-day operations of all related accounts, including the formulation and implementation of strategic transportation plans.

• Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers.

• Bring a growth-oriented, customer-focused attitude to the floor.

• Become an expert in our business model and competitive advantages, and our proprietary software.

• Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience and proactively anticipate, identify, respond, and resolve issues from customers, receivers, and drivers.

• Assist with pricing and quoting, as needed and conduct industry research, planning, and needs assessment analysis.

• What We're Looking For

• 3+ years of 3PL experience within the Open Deck/Heavy Haul mode.

• Bachelor’s degree strongly preferred with an emphasis on Business, Management, or related fields.

• Eager to contribute to a high-energy environment.

• You will build your career in an office, over the phone alongside a team of your peers.

• A strong work ethic is essential.

• If hard work does not come naturally to you, this might not be a good fit.

• A proven ability to build relationships and establish rapport with peers, leaders, and clients alike.

• A winning attitude – you know what it’s like to succeed and you are excited to experience success at the fastest growing freight brokerage in the country.

• Compensation & Benefits

• Comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.

• 401(k) matching program.

• Employee Resource Groups.

• Casual dress code.

• Free counseling sessions through our Employee Assistance Program.

• Company-paid holidays, paid vacation time and wellness days.

• 100% paid parental leave when you become a new parent.

• Referral Program.

• Relocation assistance and relocation packages if applicable.