Business Development Representative - Open Deck

About the Role

As a Business Development Representative for Open Deck at Arrive Logistics, you will help grow our business into a top North American freight brokerage. You’ll leverage your industry knowledge to provide logistic services and solutions while supporting current customers and developing new opportunities.

What You'll Do

• Communicate with customers and use your market knowledge to assess and provide essential load information, budget, value, and strategic pricing.

• Develop and create customized shipping solutions based on budget and customer needs.

• Manage the day-to-day operations of related accounts, including the formulation and implementation of strategic transportation plans.

• Collaborate with the Client Success and Carrier Capacity teams to effectively service our customers.

• Bring a growth-oriented, customer-focused attitude to the floor.

• Become an expert in Arrive's business model, competitive advantages, and our proprietary software.

• Support and develop relationships with existing customers to grow their book of business through operational excellence and exceptional customer experience; proactively identify and resolve issues from customers, receivers, and drivers.

• Assist with pricing and quoting as needed and conduct industry research, planning, and needs assessment analyses.

• What We're Looking For

• 3+ years of 3PL experience within the Open Deck/Heavy Haul mode.

• Bachelor’s degree strongly preferred (Business, Management, or related fields).

• Eager to contribute to a high-energy environment; strong work ethic.

• Proven ability to build relationships and establish rapport with peers, leaders, and clients.

• A winning attitude and desire to succeed at a fast-growing freight brokerage.

• Nice to Have

• Open Deck knowledge and understanding of trailer types and equipment (preferred).

• Experience thriving in a high-growth, fast-paced environment (preferred).

• Compensation & Benefits

• Medical, dental, vision, life, and disability coverage.

• 401(k) matching.

• Employee Resource Groups.

• Employee Assistance Program with free counseling sessions.

• Referral Program.

• Company-paid holidays, paid vacation time, and wellness days.

• 100% paid parental leave.