About this role
Business Development Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 years
- Location Nairobi
- Job Field Sales and Business Development
Remuneration: KSh 80,000 Gross pay
Role Objective
- The role will focus on Identifying new revenue streams and opportunities, Nurturing client accounts and building trust and converting leads into long-term strategic partnerships.
Core Duties and Responsibilities
- Research and identify high-potential B2B accounts and partnership opportunities.
- Run outbound campaigns through cold calling, email, networking, and LinkedIn to build a strong sales pipeline.
- Scan the market for emerging trends and untapped segments to grow market share.
- Draft tailored business proposals, pitch decks, and quotations that address specific client pain points.
- Manage and respond to RFPs, RFQs, and tender documents alongside internal technical teams.
- Deliver high-impact presentations to C-suite executives, procurement committees, and decision-makers.
- Build long-term client relationships to ensure high satisfaction, trust, and account retention.
- Keep accurate and updated records of all client interactions, meetings, and pipeline stages in the CRM.
- Act as the primary contact between key clients and internal operations for smooth service delivery.
- Analyze client portfolios to spot opportunities for cross-selling and upselling complementary services.
- Negotiate contracts and Service-Level Agreements (SLAs) with clients to maximize profitability.
- Consistently meet or exceed monthly, quarterly, and annual revenue goals.
- Prepare and present periodic sales reports, conversion rates, and revenue forecasts in management meetings.
- Work with various departments to align outreach strategies with company capacity and promotions.
- Gather ongoing client feedback and share market insights to improve company offerings.
Job Specifications and Qualifications
- Bachelor’s Degree in Business Administration, Marketing, Finance or a related field.
- At least 5 years of B2B sales or corporate relationship management.
Key Competencies
- Persuasive Communication Skills
- Excellent negotiation skills,
- Effective presentation skills
- Strong Relationship Management Skills
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