Business Development Manager

Summit Recruitment & Search Africa

A customer-focused logistics company offering freight forwarding, transport, warehousing, and supply chain solutions in Uganda and Kenya, is seeking a Business Development Manager to be based in their Uganda office.

The selected candidate will be responsible for identifying and pursuing new business opportunities, building and maintaining strong client relationships, and driving revenue growth. The role will focus on expanding market presence, optimizing business operations, and ensuring high levels of customer satisfaction.

Key Responsibilities

• Develop and execute the company’s commercial strategy in alignment with business goals, while identifying new business opportunities, growth areas, and market trends to maintain competitiveness and customer satisfaction.

• Set, manage, and achieve sales targets through effective leadership, support of the sales team, and strong business development initiatives.

• Build, maintain, and strengthen relationships with key clients and high-value accounts, including managing negotiations, contract renewals, customer service, and support strategies to ensure customer loyalty and satisfaction.

• Lead the development and implementation of marketing and brand strategies to enhance brand awareness, generate leads, and ensure consistent and competitive market positioning.

• Develop pricing strategies, commercial models, partnerships, and contracts that drive revenue growth, profitability, and long-term business sustainability.

• Lead, mentor, and develop the commercial team by fostering a high-performance culture, monitoring KPIs, supporting professional growth, and ensuring collaboration across departments.

• Develop and manage commercial budgets, monitor financial performance through sales analysis and forecasting, and work closely with the finance team to ensure accurate revenue tracking and efficient resource utilization.

• Oversee contract management, commercial negotiations, compliance with internal SOPs, and risk management processes to minimize legal and financial exposure to the company.

• Ensure effective use of the CRM system by both self and team members while driving continuous improvement, innovation, operational efficiency, and enhanced customer experience within the commercial function.

• Monitor outstanding accounts and support debt collection efforts to ensure timely payment recovery, while undertaking any other duties assigned by the supervisor.

• Key Qualifications

• Bachelor’s degree in business, Supply Chain Management, Marketing, Sales, or a related field.

• Proven track record of driving business growth, managing teams, and meeting/exceeding sales targets.

• Strong experience in contract negotiation, business development, and key account management.

• Must demonstrate high integrity and ethical practice.

• Excellent leadership and team management abilities.

• Exceptional communication and interpersonal skills.

• Ability to build and maintain strong client relationships.

• Results-driven with a focus on achieving business objectives.

• Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency headquartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.

• We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

• Summit Recruitment and search Africa upholds a steadfast commitment to sustainability, inclusivity, and equality as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.

• Summit Recruitment & Search, as a policy, does not charge any fee as a pre-employment or post-employment requirement