About this role
About the Role The Business Development Manager for DeafHealth will drive growth and expand the division's partner base through strategic outreach, relationship building, and pipeline development. A core focus is advancing DeafHealth's flagship healthcare navigation and benefits enrollment services, alongside its portfolio of education, training, and research offerings. What You'll Do
- Identify and develop regional and national business opportunities across DeafHealth’s flagship services and portfolio.
- Own the DeafHealth partner pipeline end-to-end – prospecting, qualifying, proposing, negotiating, and finalizing – including preparing presentations and proposals.
- Support revenue forecasting and partner-facing pipeline intelligence to inform partnership strategy and readiness.
- Drive execution toward signed MOUs, service-level agreements, and multi-year contracts with institutional partners.
- Build and cultivate long-term relationships with institutional partners, articulating DeafHealth's service model, capabilities, and compliance to address complex organizational needs.
- Lead and coordinate proposal, RFP, and application responses, ensuring submissions are accurate, compliant, and compelling.
- Support existing partner relationships through timely follow-up, sharing relevant updates, and identifying opportunities for expanded scope.
- Leverage professional and community networks to surface opportunities, partnerships, and market insights that support DeafHealth's growth.
- Monitor industry developments and market trends to anticipate opportunities and time outreach effectively.
- Represent DeafHealth at industry, community, and partner-focused events to build awareness, generate new connections, and support new partnership opportunities.
- Maintain accurate and timely documentation of pipeline activity to support tracking, planning, and reporting.
- Coordinate closely with other divisions on shared institutional relationships and joint pursuits.
- Perform other duties as assigned. What We're Looking For
- Relationship Building: Ability to establish and maintain strong relationships with institutional partners, community leaders, and cross-functional teams.
- Pipeline Management: Proven ability to move opportunities from initial contact to signed agreement, including prospecting, qualifying, proposal development, negotiation support, and partnership development.
- Industry Knowledge: Working knowledge of the healthcare payer and public sector landscape, including familiarity with health plans, public benefits programs, healthcare navigation models, and foundation grantmaking cycles.
- Procurement Fluency: Understanding of how healthcare institutions procure services including formal RFP processes, contract and service-level agreement structures, healthcare pricing models, and the compliance requirements that shape contracting decisions.
- Communication: Strong written and verbal communication skills, including proposal writing, partner-facing presentations, and clear articulation of DeafHealth's service model to institutional audiences.
- Analytical Thinking: Exemplary research and analytical skills to assess opportunities, identify potential partners, and inform outreach strategy.
- Goal Oriented: Results-driven mindset with ability to work toward defined growth benchmarks and key performance indicators.
- Project Management: Ability to independently manage multiple priorities and meet deadlines in a dynamic, virtual environment.
- Adaptability: Ability to thrive in a fast-paced, evolving environment, demonstrating resilience and flexibility in managing priorities.
- Cultural Competence: Deep understanding of and commitment to the Deaf, DeafBlind, and Hard-of-Hearing community and DeafHealth's mission, with sensitivity and inclusivity in outreach. Nice to Have
- ASL and strong English communication are important to DeafHealth's work; however, proficiency is reflected in the requirements. Compensation & Benefits
- Salary: $67,000-$77,000 per year (USD).
- Location: Remote; Full-time role.