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Business Development Manager

Aramex Nigeria
Los Angeles, CA

About this role

Business Development Manager

Location

Los Angeles, CA

Purpose of the Job The Business Development Manager (BDM) is responsible for winning new business and driving revenue growth in line with the organization’s strategic goals. This role focuses on new client acquisition, reactivation of dormant accounts, and expanding the company’s presence in key markets. The successful candidate will combine a hunter mentality with consultative selling skills to identify opportunities, build senior-level relationships, and secure profitable contracts.

Job Description

New Business Development

  • Proactively identify, qualify, and pursue new business opportunities in freight forwarding, supply chain, and logistics (Air, Ocean, Road, and Customs Clearance).
  • Reactivate former/dormant clients and expand existing accounts to additional locations.
  • Develop and maintain a strong, sustainable sales pipeline through direct customer contact, networking, and market research.
  • Conduct consultative sales presentations and negotiate contracts to close opportunities.
  • Define and execute strategies to win key industries and priority markets.

Client & Market Engagement

  • Build and maintain strong relationships with senior decision-makers at target companies.
  • Collaborate closely with operations and internal teams to design tailored supply chain solutions.
  • Maintain in-depth knowledge of market trends, competitors, and emerging opportunities.

Commercial & Reporting

  • Meet or exceed monthly, quarterly, and annual sales and revenue targets.
  • Prepare accurate sales forecasts, budgets, and development plans.
  • Manage all opportunities, accounts, and productivity using the prescribed CRM (Sales Force).
  • Track performance through regular reports and ensure timely onboarding and smooth implementation of new business.

Job Requirements

  • Qualifications & Experience

  • Bachelor’s degree in Business Administration, Supply Chain, Logistics, or a related field.

  • Minimum 5–10 years of successful sales experience in freight forwarding, supply chain, or logistics, with solid knowledge of Air, Ocean, Road transportation, and Customs Clearance.

  • Proven ability to build and manage a high-quality sales pipeline and consistently achieve targets.

  • Valid driver’s license and own vehicle.

  • Skills & Competencies

  • Strong hunter mentality with a competitive drive and resilience.

  • Excellent negotiation, communication, and presentation skills, comfortable engaging senior management.

  • Strategic thinker with strong market analysis and opportunity identification abilities.

  • Solution-driven and highly skilled in problem solving and overcoming objections.

  • Strong organizational and coordination skills; able to manage multiple priorities.

  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook); CRM experience (Sales Force preferred).

  • Personal Attributes

  • Well-groomed and professionally presented.

  • Self-motivated, ambitious, and able to work both independently and collaboratively.

  • Demonstrates urgency and adaptability in a fast-paced, competitive environment.

  • Leadership Behaviors

  • Building Outstanding Teams

  • Setting a clear direction

  • Simplification

  • Collaborate & break silos

  • Execution & Accountability

  • Growth mindset

  • Innovation

  • Inclusion

  • External focus

  • Skills

  • Financial Acumen

  • Team Collaboration

  • Adaptability

  • Business Acumen

  • Influencing Skills

  • Communication Skills

  • Problem Solving

  • Commercial Acumen

  • Customer Centric

  • Negotiation Skills

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