Business Development Manager

Purpose of the Job

As a Business Development Manager at Aramex, you will be responsible for acquiring new business, building strong customer relationships, and driving traded revenue growth across the business. This role is ideal for a proactive sales professional who thrives in a fast-paced environment and is passionate about identifying new opportunities and delivering commercial outcomes.

Job Description

• Identify, develop and secure new business opportunities aligned with company sales targets.
• Meet and exceed new business traded revenue objectives.
• Manage the end-to-end sales process, including prospecting, proposal development, negotiation and onboarding.
• Maintain accurate and up-to-date customer and opportunity information within Salesforce.
• Work closely with Operations, Account Managers, Franchisees and other stakeholders to ensure a smooth customer onboarding experience.
• Monitor customer performance and provide feedback to support service excellence.
• Prepare and present sales activity, pipeline and performance reports.
• Contribute to business growth initiatives, projects and continuous improvement activities.
• Maintain market awareness and gather competitor and industry intelligence to support business growth.

Job Requirements - Experience and Education

• Minimum 2 years' sales experience in a similar environment.
• Strong business development, influencing and negotiation skills.
• Proven ability to achieve and exceed sales targets.
• Experience using CRM platforms, ideally Salesforce.
• Strong communication and relationship-building skills across multiple stakeholder groups.
• Competent Microsoft Office skills, including Excel, Word and PowerPoint.
• High levels of initiative, professionalism and integrity.
• Strong analytical and problem-solving abilities.

Leadership Behaviors

Building Outstanding Teams

Setting a clear direction

Simplification

Collaborate & break silos

Execution & Accountability

Growth mindset

Innovation

Inclusion

External focus

Skills

• Financial Acumen

• Team Collaboration

• Adaptability

• Business Acumen

• Influencing Skills

• Communication Skills

• Problem Solving

• Commercial Acumen

• Customer Centric

• Negotiation Skills