About this role
Job Description
- Plan and prioritize personal sales activities towards achieving agreed targets including costs and sales - especially managing personal time and productivity.
- Plan and manage personal business portfolio/territory according to an agreed market development strategy.
- Manage pricing and margins according to agreed targets.
- Retain existing business in line with objectives.
- Use customer and prospect contact activities tools and systems, and update relevant information held in these systems.
- Support local and national marketing initiatives.
- Monitor and report on market and competitor activities and provide relevant feedback, reports and information.
- Report according to systems and requirements.
- Communicate and negotiate internally and externally to support the development of profitable business and sustainable relationships.
- Represent the Company at meetings and presentations as necessary to perform duties and aid business development.
- Grow the revenue and GP of the business by building a base of new clients across Air, Sea, Road and Warehousing
- Maintain and develop relationships with existing portfolio of account whilst maximising all sales opportunities by winning business.
- Plan personal sales activity effectively with regular contact via telephone, email and face to face communication
- Actively promote the brand and always provide exceptional customer service
- Self-generate appointments to maximise revenue
- Effectively manage and maintain Salesforce CRM, ensuring all sales activities, customer interactions, leads, opportunities, and account information are accurately recorded and regularly updated to support business growth and forecasting.
- Obtain and maintain excellent knowledge of our capabilities and services
- Provide advice and guidance to resolve queries and ensure follow up and resolutions are delivered
- Be fully accountable for the growth of GP (gross profit) across these products, Air, Sea, Road, and Warehousing
Key Result Areas:
- Achieving new business sales targets predominately within the scope of the Aramex portfolio range.
- Retention of existing business in line with specified targets.
Job Requirements - Experience and Education
- 3 + years’ experience in an Air & Sea / Road and Warehousing sales role
- Commercially focused with a strong passion for customer service
- Self-motivated and driven with an entrepreneurial spirit
- A confident communicator
- Ability to be a self-starter, build own sales pipeline as well as manage customer accounts and relationships
- Ability to work successfully in an autonomous role
Additional Requirements:
- Demonstrated ability to develop and execute comprehensive business development strategies to achieve revenue targets and expand market presence.
- Extensive experience in building and maintaining strong relationships with clients and internal stakeholders.
- Advanced analytical skills with the ability to analyze market trends, identify opportunities, and develop strategies to capitalize on emerging trends.
- Proficiency in using CRM systems and other sales tools to manage leads, track progress, and generate reports.
- Willingness to travel domestically as needed to meet with clients, attend industry events, and participate in business meetings.
- Thorough understanding of financial principles and ability to analyze and interpret financial data to support business decisions.
- Knowledge of regulatory requirements and industry standards in the logistics and shipping sector.
- Commitment to upholding Aramex's values of integrity, excellence, and customer focus in all business dealings.
Leadership Behaviors
- Building Outstanding Teams
- Setting a clear direction
- Simplification
- Collaborate & break silos
- Execution & Accountability
- Growth mindset
- Innovation
- Inclusion
- External focus
Skills
- Financial Acumen
- Team Collaboration
- Adaptability
- Business Acumen
- Influencing Skills
- Communication Skills
- Problem Solving
- Commercial Acumen
- Customer Centric
- Negotiation Skills