Business Development Executive – Integrated Cleaning Services

Job Title: Business Development Executive – Integrated Cleaning Services

Location: New Oko Oba, Lagos (New Oko Oba is around agege to Abule egba and close to fagba) Lagos

Employment Type: Full-time

Slot; 2 Openings (2 personnel- one for mainland, one for island)

Job Description

• The Group is a Lagos Mainland-based diversified service enterprise with interests in integrated cleaning solutions and logistics support services.
• Through its operating companies, the Group delivers professional laundry and garment care, commercial and residential cleaning, fumigation and pest control, facility management and support services, as well as integrated logistics solutions, including pickup and delivery, fleet management and last-mile distribution.
• Serving residential, commercial, corporate and institutional clients, the Group is committed to delivering end-to-end service solutions through operational excellence, shared corporate services, technology-driven processes and a customer-centric approach, while driving sustainable business growth and long-term value creation.

Job Purpose

• The Business Development Executive is responsible for driving business growth, customer acquisition and market expansion for the Integrated Cleaning Services Strategic Business Unit.
• The role focuses on identifying new business opportunities, developing strategic partnerships, securing corporate and institutional accounts, and expanding the Company's service footprint through the establishment of satellite collection and customer service centres in high-value residential and commercial locations.

Key Responsibilities

Business Growth & Market Expansion:

• Develop and implement business development strategies to achieve revenue and profitability targets.
• Identify and secure new corporate, commercial and institutional clients.
• Drive the expansion of the Company's customer base within designated territories.
• Conduct market intelligence to identify emerging business opportunities and customer trends.

Cluster Development Strategy:

• Identify high-income residential estates, commercial districts and business clusters suitable for satellite collection centres.
• Develop business cases and location recommendations for new customer service centres.
• Support the rollout and performance monitoring of new centres.
• Build relationships with estate associations, property managers, corporate organisations and community stakeholders.

Sales & Customer Acquisition:

• Generate qualified leads and convert prospects into long-term customers.
• Prepare business proposals, quotations and service presentations.
• Negotiate service agreements and maintain key client relationships.
• Develop customer retention and account growth strategies.

Strategic Partnerships:

• Establish partnerships with hotels, hospitals, schools, serviced apartments, corporate offices, gyms, fashion houses, event centres, restaurants and property developers.
• Explore collaborations that increase service accessibility and market visibility.
• Promote bundled service offerings across laundry, garment care, cleaning, fumigation and facility management.

Brand Promotion & Marketing:

• Execute promotional campaigns, networking activities and community engagement initiatives.
• Support digital marketing and customer awareness programmes.
• Represent the Company at exhibitions, business forums and industry events.

Performance Reporting:

• Maintain an active sales pipeline and customer database.

• Prepare weekly and monthly business development reports.

• Monitor competitor activities and recommend strategic responses.

• Key Performance Indicators (KPIs)

• Revenue Growth

• New Corporate Accounts Secured

• Customer Acquisition Rate

• Customer Retention Rate

• Value of Contracts Won

• Number of Strategic Partnerships Established

• Number of New Collection/Service Centres Successfully Launched

• Lead Conversion Rate

• Market Penetration within Assigned Territory

• Customer Satisfaction

• Qualifications & Experience

• Bachelor's Degree in Marketing, Business Administration, Management or a related discipline.

• Professional certification in Marketing or Sales is an added advantage.

• Minimum of 5 years' experience in business development, sales or corporate marketing.

• Proven experience in the laundry, dry-cleaning, facility management, hospitality or related service industry is highly desirable.

• Demonstrated track record of securing corporate contracts and delivering revenue growth.

Core Competencies:

• Business Development & Sales
• Corporate Relationship Management
• Strategic Planning
• Market Research & Analysis
• Negotiation & Contract Management
• Presentation & Communication Skills
• Customer Relationship Management (CRM)
• Networking & Partnership Development
• Results Orientation
• Commercial Acumen

Authority:

• The Business Development Executive is authorized to identify and pursue business opportunities, engage prospective clients, prepare proposals and quotations, negotiate commercial terms within delegated authority, recommend new market locations and develop strategic partnerships that support the growth and profitability of the Integrated Cleaning Services Business Unit.

Strategic Role:

• The Business Development Executive serves as the growth catalyst for the Integrated Cleaning Services Strategic Business Unit. Beyond generating new business, the role is responsible for supporting the Company's long-term expansion strategy by establishing a network of strategically located customer service and collection centres that bring premium laundry, garment care, cleaning and facility services closer to high-value customer clusters.
• By combining market intelligenc