Business and Quality Manager

Business and Quality Manager

Permanent Grade D £46,579 - £55,224 Consultation grade - subject to formal evaluation under the Equal Pay Programme Working 36.5 hours per week

Shape the Future of Birmingham's Parks and Open Spaces

We are looking for an experienced and commercially minded Business and Quality Manager to join our Parks and Greenspaces Development Team.

This is a key leadership role responsible for driving the financial, business, quality assurance and operational performance of a well-established multidisciplinary landscape design and construction service. Working closely with the Greenspaces Development and Inward Investment Lead, you will lead the management of our trading account, quality management systems, business processes and financial performance, ensuring the service continues to deliver exceptional outcomes for Birmingham's parks, green infrastructure and environmental projects.

If you have strong financial management experience, a background in fee-earning, project-based environments, and a passion for continuous improvement, we would like to hear from you.

About the Role

As Business and Quality Manager, you will lead the Business Unit and oversee all financial, quality assurance, administrative and business systems that support the Parks and Greenspaces Development Team (PGDT).

You will be responsible for ensuring effective management of PGDT's trading account, monitoring financial performance, driving income generation, supporting strategic planning and maintaining compliance with ISO9001:2015 quality standards.

You will also play a vital role in business improvement, leading process reviews, implementing efficiencies and supporting the long-term sustainability and growth of the service.

About You

We are seeking a motivated and analytical professional with experience of working within a commercial, project-based, fee-earning environment.

You will hold an HNC Level 4 in Business and Finance or equivalent, as well as advanced IT skills.

Our ideal candidates will also have

• Experience working within a multidisciplinary, fee-earning design, construction, property or project-based environment.
• Experience of managing financial and trading accounts including professional fee charging and cost recovery.
• Experience of using financial or business management systems such as Oracle or similar platforms.
• Experience of managing and developing staff.
• Knowledge of project lifecycles, particularly within construction or infrastructure-related projects.
• Strong financial analysis, reporting and budgeting skills.
• Comprehensive knowledge of ISO9001:2015 Quality Management Systems.
• Ability to manage competing priorities and meet deadlines.

This is a a challenging abut rewarding leadership opportunity and is your chance to influence the delivery of major parks, landscape and environmental projects.

What we offer in return…

• Membership of West Midlands Pension Fund – with generous employer contributions
• Enhanced Holiday Entitlement – 30 days, increasing with length of service
• My Rewards Scheme – access to over 800 brands providing discounts and savings
• Health and wellbeing support – independent and confidential employee assistance and counselling

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Job Description and Person Specification

Company

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city.

We welcome people from diverse and underrepresented communities and encourage applications from, those with caring responsibilities, Black, Asian and Minority Ethnic, neurodivergent, disabled and LGBT+ people. As part of our commitment to equality, diversity and inclusion, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

Information for applicants with a disability

We are a proud Disability Confident Employer. We encourage applicants to disclose disabilities, so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Please contact: option 3 (lines open between 8.45am to 5.15pm Monday to Friday).

If you require an application in an alternative format, such as Braille or you are unable to complete an application form via WMJOBS, please contact [email protected]. When you have completed your application form this can be returned to [email protected] or for Braille applications these can be posted to, Recruitment Team, 2nd Floor, 10 Woodcock Street, B7 4BG.

The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.

We see the Council’s role as providing strategic leadership – that’s being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-makin