Business and Operations Manager

Bridgemead Limited

Bridgemead Limited provides customized HR solutions to optimize workforce productivity and profitability. Our expert trainers design bespoke training programs, innovative HR strategies, and efficient payroll systems tailored to each client’s unique needs.

We are recruiting to fill the position below:

Role Overview

• Bridgemead Advisory is seeking a proactive, detail-oriented Business & Operations Manager to lead the firm’s internal operations, business administration, and organisational effectiveness.
• The role is suited to someone who thrives on structure and execution and has hands-on experience managing the operational, financial, people, and administrative functions of a professional services or knowledge-based organisation.
• Working closely with the Managing Director and Lead Consultants, the successful candidate will ensure that the firm’s systems, processes, people, and resources support high-quality client delivery and sustainable growth, while strengthening the operational infrastructure, tools, and processes required to scale.

Key Responsibilities

Business Operations & Process Management:

• Oversee the firm’s day-to-day operations and cross-functional coordination across consulting, business development, finance, and administration;
• Design, implement, maintain, and continuously improve workflows, SOPs, internal controls, and operational processes;
• Monitor KPIs, identify inefficiencies, and lead process-improvement initiatives.

Financial, Resource & Commercial Management:

• Support budgeting, financial planning, expense and cost management in collaboration with Finance;
• Track project resourcing, billable utilisation, engagement budgets, cash flow, invoicing, and vendor payments;
• Prepare periodic operational and financial reports for the Managing Director and identify opportunities to improve efficiency and resource utilisation.

People Operations & Administration:

• Support recruitment, onboarding, offboarding, performance reviews, staff engagement, internal communications, employee records, contracts, HR documentation, and workplace practices in compliance with Nigerian labour requirements;
• Manage office administration, supplies, procurement, and vendor relationships; support the development and implementation of HR policies and practices.

Systems, Technology & Reporting:

• Own and manage the firm’s project management, CRM, finance, reporting, and collaboration systems;
• Ensure accurate and up-to-date data, data integrity, confidentiality, and appropriate access controls;
• Develop dashboards and reports that provide leadership visibility into performance, utilisation, and delivery;
• Champion automation and digital tools to improve operational efficiency.

Governance, Compliance & Risk:

• Ensure the firm’s operations comply with applicable regulatory, statutory, and contractual obligations;
• Maintain corporate documentation, licences, insurance, and statutory filings;
• Support the Managing Director in managing operational, financial, and reputational risks; and coordinate with external legal, tax, audit, and other professional advisors as required.

Client & Engagement Support:

• Support project setup, resource allocation, and engagement tracking;

• Coordinate logistics for client engagements, workshops, and firm events;

• Assist in preparing client-facing materials, proposals, and reports; and ensure effective internal coordination to enable consultants to deliver high-quality client work.

• Qualifications & Experience

• Bachelor’s Degree in Business Administration, Management, Economics, Finance, or a related discipline; a Master’s degree or MBA is an advantage.

• 4–5 years of progressive experience in business operations, office/practice management, or a similar operational leadership role.

• Experience within a consulting, professional services, or knowledge-based organisation is highly preferred.

• Demonstrated experience managing budgets, vendor relationships, and cross-functional teams.

• Strong working knowledge of HR administration, office management, and Nigerian labour / regulatory requirements.

• Proficiency with project management, CRM, reporting, and collaboration tools such as Asana, Trello, Monday.com, HubSpot, Notion, Microsoft/Google Workspace.

• Comfort working with data and reporting tools to support decision-making; familiarity with automation or workflow tools is an advantage.

• Excellent organisational, multitasking, problem-solving, written, and verbal communication skills, with confidence engaging senior leadership.

• High level of discretion, integrity, and professionalism in handling confidential business information.

Core Competencies:

• Operational Excellence
• Financial & Commercial Acumen
• Organisational Agility
• People Management
• Technology & Systems Fluency
• Problem Solving
• Communication & Stakeholder Management.

Salary

N500,000 monthly.

Application Closing Date

4th October, 2026.