About this role
Business Analytics Group Manager – Consumer Cards & Customer Analytics
Experience: 14–18 Years Industry: Banking / Financial Services Location: India
Job Summary
We are seeking an experienced Business Analytics Group Manager to lead analytics strategy, customer insights, and business performance initiatives for partnership Cards business. This role requires a strong leader with expertise in Business Analytics, Product Analytics, Customer Behavior Analytics, Marketing Analytics, and Revenue Management within the Banking and Financial Services domain. The successful candidate will drive data-driven decision-making, develop innovative analytical solutions, lead high-performing teams, and partner with senior stakeholders to deliver measurable business outcomes across consumer and commercial Credit Card, Co-brand, and Private Label portfolios.
This leader will be accountable for translating advanced analytics into actionable business strategies that deliver substantial revenue growth through compelling leadership while fostering a culture of innovation, collaboration, and operational excellence across the organization
Key Responsibilities
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Strategic Business Analytics
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Develop and implement analytical frameworks to solve complex business challenges.
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Generate actionable insights through advanced analysis of customer behavior, portfolio performance, and market trends.
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Drive strategic recommendations to improve business performance, customer engagement, and revenue growth.
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Translate analytical findings into impactful business stories for senior leadership.
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Customer & Product Analytics
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Lead analytics initiatives across Credit Cards, Co-brand, and Private Label products.
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Analyze customer acquisition, engagement, spending behavior, retention, and profitability.
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Provide data-driven recommendations to optimize customer lifecycle management.
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Partner with Product and Marketing teams to improve campaign effectiveness and portfolio growth.
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Marketing & Revenue Analytics
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Drive Marketing Analytics initiatives to evaluate campaign performance and customer response.
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Identify opportunities for revenue growth and portfolio optimization.
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Develop customer segmentation and targeting strategies using analytical insights.
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Measure performance of acquisition, activation, and retention programs.
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Leadership & Team Development
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Lead and mentor a team of analytics professionals.
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Establish best practices for analytical methodologies, reporting, and quality control.
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Build a culture of innovation, collaboration, and continuous learning.
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Manage hiring, coaching, performance management, and succession planning.
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Innovation & Advanced Analytics
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Promote the use of Artificial Intelligence and advanced analytical techniques to transform business decision-making.
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Drive adoption of new tools, technologies, and analytical methodologies.
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Identify automation opportunities and improve analytical efficiency.
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Stakeholder Management
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Partner with senior business leaders and cross-functional teams to drive common business goals.
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Serve as a trusted advisor by providing data-driven recommendations and strategic guidance.
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Influence key decisions through compelling storytelling and executive presentations.
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Risk & Governance
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Assess and manage business risks associated with analytical recommendations.
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Ensure compliance with regulatory requirements, internal policies, and governance standards.
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Maintain robust controls and transparency across analytical processes.
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Required Qualifications
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14+ years of experience in Business Analytics, Data Analytics, Customer Analytics, Product Analytics, or Marketing Analytics.
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Strong experience within Banking, Credit Cards, Consumer Lending, Payments, or Financial Services.
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Proven track record of leading large analytics teams and influencing senior stakeholders.
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Experience delivering strategic insights that drive business growth and customer outcomes.
Job Family Group:
Decision Management------------------------------------------------------
Job Family:
Business Analysis------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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