About this role
Business Analyst
Location: Boston, MA - hybrid onsite
Duration: 6 months
Pay: $37-$41/hr DOE
Business Analyst Responsibilities:
- Provide day-to-day operational support for Legal Operations and Matter Management functions
- Primarily support legal matter intake, matter management system administration, invoice processing, billing activities, and related operational workflows
- Work closely with Legal Operations team members and internal stakeholders to support established processes, maintain accurate information, and ensure timely completion of requests
- Assist with legal matter intake, including the creation, maintenance, updating and closure of matters within the department's matter management system
- Support daily matter management activities, ensuring information is accurate, complete and appropriately maintained
- Assist with legal invoice processing, billing inquiries and related administrative workflows
- Support matter budgeting, accrual tracking and financial data maintenance as needed
- Monitor incoming requests and coordinate with internal stakeholders to resolve routine operational issues
- Maintain operational trackers, reports and supporting documentation
- Assist with identifying and escalating discrepancies, incomplete requests and processing issues
- Support established processes related to outside counsel and third-party vendor management
- Participate in system testing, process documentation and operational support based on evolving departmental priorities