Business Analyst - Retail Energy

Business Analyst – Retail EnergyLocation: Houston, Texas | Practice Area: Business Consulting | Type: Permanent

Drive impactful change across retail energy operations through insight-led consulting

The Role**As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives.

What You’ll Do

• Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements

• Develop business requirement documents, user stories, and functional specifications

• Analyze current vs. future state processes and identify improvement opportunities

• Create process models, data models, and business architecture documentation

• Produce clear, high-quality deliverables including reports, presentations, and proposals

• What We’re Looking For

• Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)

• Strong skills in requirements gathering, process mapping, and stakeholder engagement

• Ability to translate business needs into functional and technical specifications

• Experience producing structured consulting deliverables and documentation

• Experience with Complex Billing is a plus

• Bachelor’s degree in a relevant field such as Business, Finance, or Technology

• Bonus Points For

• Experience within a management consulting environment

• Exposure to wholesale energy, settlements, or trading

• Familiarity with project delivery methodologies and lifecycle management

• Experience contributing to business cases, proposals, or pre-sales activities

• Basic scripting or technical understanding supporting system analysis

• Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a team shaping the future of digital financial services

• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Medical, Dental, Vision coverage

• 401(k) with employer match

• Maternity and paternity leave plus dependent care support

• Tuition reimbursement and wellness reimbursement

• HSA, FSA, commuter benefits, and employee discount programs

• Use of Artificial Intelligence in Talent Acquisition**At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

• AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

• Inclusion at Capco****We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.