Business Analyst

Job Title: Business Analyst – Pharma / Life Sciences Location: Bangalore, India (hybrid) | Experience: 6–10 years | Type: Full-time

About the Role

We are looking for a Business Analyst with strong Pharmaceutical / Life Sciences domain experience to join our enterprise transformation practice. You will sit between business stakeholders and delivery teams on large SAP and digital programs — translating regulated, process-heavy business needs into clear, buildable requirements, and making sure what ships actually solves the problem.

Key Responsibilities

• Elicit, analyse and document

• business requirements through workshops, stakeholder interviews and

• process walkthroughs with Pharma business users (Manufacturing,

• Quality, Supply Chain, Regulatory, Commercial).

• Produce

• high-quality artefacts: BRDs, functional specifications, user

• stories with acceptance criteria, process flows (As-Is / To-Be),

• traceability matrices and data mapping documents.

• Perform

• fit-gap analysis against standard SAP functionality and recommend

• standard-first solutions, flagging genuine gaps for custom build.

• Partner

• with functional and technical consultants to shape solution design,

• and review build against agreed requirements.

• Drive

• UAT — define test scenarios, coordinate business testers, triage

• defects, and manage sign-off.

• Support

• validation and compliance deliverables where the solution falls

• under GxP / regulated scope (URS, traceability, change control

• documentation).

• Manage

• scope and change: assess change requests for impact on cost,

• timeline and risk, and support the CAB / governance process.

• Support

• data migration and cutover activities from a requirements and

• business-readiness perspective.

• Contribute

• to training material, SOP updates and hypercare support post

• go-live.

• Domain Experience Required

• Demonstrable experience on projects in at least two of the following Pharma value-chain areas:

• Manufacturing & Batch

• Management (batch genealogy, yield, shop-floor integration)

• Quality

• Management (inspection plans, deviations, CAPA, batch release)

• Supply

• Chain & Serialisation (track & trace, DSCSA / EU FMD, cold

• chain, lot traceability)

• Regulatory

• & Master Data (material/recipe master, specification management,

• product registration)

• Commercial

• / Distribution (chargebacks, rebates, contracts, tender pricing)

• Must-Have Skills

• 6+ years as a Business Analyst,

• with at least 3 years on Pharma or Life Sciences programs.

• Hands-on

• experience with SAP ECC and/or S/4HANA in relevant modules (MM,

• PP-PI, QM, SD, EWM).

• Strong

• requirements engineering skills — able to write specs a developer

• can build from without re-interviewing the business.

• Working

• knowledge of regulated-environment concepts: GxP, GMP, 21 CFR Part

• 11, data integrity (ALCOA+), computer system validation.

• Comfortable

• in both Agile (user stories, backlog grooming, sprint ceremonies)

• and Waterfall delivery models.

• Proficiency

• with JIRA / Azure DevOps, Confluence, Visio or Signavio, and

• Excel-based analysis.

• Excellent

• written and verbal communication; confident facilitating workshops

• with senior client stakeholders.

• Good to Have

• Exposure to SAP BTP, Fiori/UI5,

• or integration platforms (CPI/Integration Suite).

• Experience

• with validation-lifecycle tooling or CSV documentation in a client

• audit context.

• Familiarity

• with LIMS, MES, or serialisation platforms and their SAP

• touchpoints.

• Prior

• consulting or system-integrator background with client-facing

• delivery exposure.