Business Analyst - Consultant

Full job description attached & required/preferred skills are stated below.

COMPANY / DEPARTMENT CULTURE:

The South Carolina Department of Health & Human Services (SCDHHS) is the State Medicaid Agency for South Carolina. The Medicaid Management Information System (MMIS) Replacement and Member Management Replacement Systems projects are the largest Information Technology projects.

The Business Analyst - Advanced will be assigned to projects for the South Carolina Department of Health and Human Services (SCDHHS), the Medicaid Agency for SC.

Candidates who enjoy working on complex, change-oriented projects will find this position attractive.

Objectives to Be Fulfilled by Candidate:

The principal duties of this position are to evaluate agency needs, as-is and to-be business processes, and technical designs to provide analysis and document requirements on strategies for information technology solutions and non-technical solutions. The Business Analyst - Advanced will serve on a team of business analysts responsible for providing detailed analysis and documenting business processes and requirements.

Specific duties include, but are not limited to:

• Serves as a liaison between the business programs community and the IT organization to provide technical solutions to meet user needs.

• Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.

• Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.

• Assists in business process redesign and documentation as needed for new technology.

• Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business.

• Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.

• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.

• Requirements development execution, including the elicitation, analysis, specification and validation.

• Documenting and analyzing agency business processes and recommending improvements.

• Documenting and analyzing data requirements and relationships.

• Participating in the requirements management processes, including change control, version control, tracking and status reporting, and traceability.

• Providing requirements interpretation and guidance to technical and test teams.

• Proactively identifying risks, issues, and action items leading to possible solutions.

• Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stakeholders).

• May make recommendations for buy versus build decision.

• Research business rules, requirements, and models.

• Maintain business rules, requirements, and models in a repository.

• Other project-related duties.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• 5 years’ experience in government IT projects as a business analyst or related duties

• 5 years’ experience eliciting, mining, and documenting business rules, processes

• 3 years of Medicaid experience PREFERRED SKILLS (RANK IN ORDER OF

IMPORTANCE):

• General Subject Matter Expertise as it relates to Medicaid or other healthcare insurance experience (project or operations)

• MMIS experience (project or operations)

• Microsoft Office Project/Project Server

REQUIRED EDUCATION:

Bachelor’s degree in a technical, business, orhealthcare field. Experience in lieu of a degree year by year is acceptable ADDITIONAL SKILLS/DUTIES:

• Superb written and oral communications skills, including the ability to write requirements and Use Cases.

• Understanding of business modeling techniques, including the use of graphical process flow software

• Ability to effectively communicate to executive management, line management, project management, and team members.

• Experience and ability to obtain business processes and requirements information by interviewing business personnel and by mining laws, regulations, and policy documents.

• Knowledge of formal business process documentation.

The principal duties of this position are to evaluate agency needs, as-is and to-be business

processes, and technical designs to provide analysis and document requirements on

strategies for information technology solutions and non-technical solutions. The Business

Analyst - Advanced will serve on a team of business analysts responsible for providing

detailed analysis and documenting business processes and requirements.

Specific duties include, but are not limited to:

• Serves as a liaison between the business programs community and the IT organization

to provide technical solutions to meet user needs.

• Possesses expertise in the business unit(s) they support, as well as, an understanding

of the IT organization's systems and capabilities.

• Analyzes business partner's operations to understand their strengths and weaknesses

to determine opportunities to automate processes and functions.

• Assists in business process redesign and documentation as needed for new

technology.

• Translates high level business requirements into functional specifications for the IT

organization and manages changes to such specifications. Educates the IT

organization on the direction of the business.

• Negotiates agreements and commitments by facilitating communication between

business unit(s) and IT from initial requirements to final implementation.

• Possesses an understanding of technological trends and uses this knowledge to bring

solutions to business units supported to enhance the enterprise's competitive edge.

• Requirements development execution, including the elicitation, analysis, specification

and validation.

• Documenting and analyzing agency business processes and recommending

improvements.

• Documenting and analyzing data requirements and relationships.

• Participating in the requirements management processes, including change control,

version control, tracking and status reporting, and traceability.

• Providing requirements interpretation and guidance to technical and test teams.

• Proactively identifying risks, issues, and action items leading to possible solutions.

• Interacting with internal and external organizations (i.e. vendors, State and Federal

government agencies, State providers and beneficiaries, and other stakeholders).

• May make recommendations for buy versus build decision.

• Research business rules, requirements, and models.

• Maintain business rules, requirements, and models in a repository.

• Other project-related duties.

REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):

• 5 years’ experience in government IT

projects as a business analyst or

related duties

• 5 years’ experience eliciting, mining,

and documenting business rules,

processes

• 3 years of Medicaid experience

PREFERRED SKILLS (RANK IN ORDER OF

IMPORTANCE):

• General Subject Matter Expertise as

it relates to Medicaid or other

healthcare insurance experience

(project or operations)

• MMIS experience (project or

operations)

• Microsoft Office Project/Project

Server

REQUIRED EDUCATION:

Bachelor’s degree in a technical, business, or

healthcare field. Experience in lieu of a

degree year by year is acceptable

ADDITIONAL SKILLS/DUTIES:

• Superb written and oral

communications skills, including the

ability to write requirements and Use

Cases.

• Understanding of business modeling

techniques, including the use of

graphical process flow software

• Ability to effectively communicate to

executive management, line

management, project management,

and team members.

• Experience and ability to obtain

business processes and requirements

information by interviewing business

personnel and by mining laws,

regulations, and policy documents.

• Knowledge of formal business

process documentation.

INTERVIEW PROCESS (who will conduct i/v,

phone or in-person, how many rounds of

i/v)?

The interviews will be conducted via

Microsoft Teams. Video will be required.

Requirements

Required Skills

• Skill Type

• Skill Name

• CertificationEducationLicenseOtherSkill

• Bachelor’s degree in a technical, business, or healthcare field. Experience in lieu of a degree year by year is acceptable

• CertificationEducationLicenseOtherSkill

• 5 years’ experience in government IT projects as a business analyst or related duties

• CertificationEducationLicenseOtherSkill

• 5 years’ experience eliciting, mining, and documenting business rules, processes

• CertificationEducationLicenseOtherSkill

• 3+ years of Medicaid experience

Preferred Skills

Skill Type

Skill Name

CertificationEducationLicenseOtherSkill

General Subject Matter Expertise as it relates to Medicaid or other healthcare insurance experience (project or operations)

CertificationEducationLicenseOtherSkill

MMIS experience (project or operations)

CertificationEducationLicenseOtherSkill

Microsoft Office Project/Project Server