Business Administrator II, College of Arts and Sciences

Job title: Business Administrator II, College of Arts and Sciences

About the Role The College of Arts and Sciences (CAS) at the University of Delaware seeks a proactive administrator to manage the overall administrative operation of the assigned Department(s). Under the limited direction of the CAS Director, Academic Operations Support, and in coordination with the Department Chair, the Business Administrator II supports the department, college, and university mission, serves as a liaison with faculty, students, College and University administrators, vendors, alumni, and external partners, and helps advance teaching, service, and research objectives.

What You'll Do

• Manage the resources and operations of the Departments, including centers and programs, ensuring compliance with College and University policies and procedures.
• Partner with the Department Chairperson, Directors, and the Director, Academic Operations Support, to implement strategic operational objectives.
• Interpret and provide guidance regarding University policies and procedures for the Chair, Directors, the faculty, and departmental staff.
• Oversee operating and discretionary budgets in coordination with College Financial Operations staff. Assist with forecasting, provide variance commentary on budget/forecast vs. actuals, interpret financial reports, and manage internal documentation to assist the Chair, Directors, and faculty in fiscal matters related to departmental operations and discretionary funds as well as research and academic programs.
• Manage and facilitate a positive undergraduate and graduate university experience for students.
• Oversee and direct UDSIS scheduling for all Department classes for five terms per year. Ensure scheduling updates and changes related to classes, courses, rooms, times, space, instructors, and enrollments. Oversee the implementation of student registration requests, changes, and overrides in UDSIS for each term. Assist with and records graduate student Teaching Assistant assignments.
• Prepare numerous reports related to the department programs.
• Coordinate financial aspects of the Department’s graduate and undergraduate program and work with College Financial Analysts to ensure proper contract and payment processing, including graduate academic and summer contracts and payments, tuition allocation, tuition discount pricing, and supplemental contracts for teaching.
• Work with the Department Chair, Directors, faculty, and College on undergraduate and graduate recruitment and enrollment initiatives and events, new student orientation, and convocation.
• Work with the College Faculty Administration Manager to ensure the accuracy of department faculty life cycle tracking to include Promotion and Tenure, Sabbaticals, Peer Reviews, and Performance Appraisals.
• Maintain academic faculty workload distributions for Promotion and Tenure reviews and Faculty Performance appraisals.
• Manage daily operations of the Department including: Oversee tasks related to procurement, budget and planning, human resources, sponsored activity, communications and events, facilities and IT issues with the Director, Academic Operations Support, and College functional teams.
• Ensure adherence to academic and administrative deadlines. Resolve complex organizational or procedural issues in a timely manner.
• Directly supervise all departmental administrative staff, ensuring that performance and contributions result in the efficient operation of the Department.
• Actively partner with College HR to support departmental research staff.
• Oversee the maintenance of the Labor Allocation Module (LAM) for faculty workload and effort commitment on research accounts and for staff and graduate students paid from research accounts, in coordination with College Sponsored Programs staff.
• Coordinate non-sponsored research summer payments for faculty.
• Prepare employment renewal letters and tracks time of term in the Department in coordination with the Faculty Administration Manager.
• Monitor and review monthly time sheets for all departmental non-exempt employees. Review all department charges and applies appropriate measures to correct any errors. Participate in audits of department.

What We're Looking For

• Experience in managing administrative operations within a large, complex academic environment.
• Ability to supervise administrative staff and coordinate with College HR and other administrative units.
• Strong budgeting, forecasting, and financial reporting skills, with the ability to interpret financial data and manage discretionary funds and research accounts.
• Experience with scheduling systems (UDSIS or similar) and related student registration processes.
• Effective communication and liaison skills to collaborate with faculty, students, administrators, vendors, and external partners.
• Ability to interpret and apply University policies and procedures and to resolve complex organizational or procedural issues.
• Knowledge of academic workforce processes (Promotion and Tenure, Sabbaticals, Peer Reviews, and Performance Appraisals) and workload tracking.
• Familiarity with procurement, contracts, and payroll processes as they relate to departmental operations.

Compensation & Benefits

• PAY GRADE: 31E
• In addition to salary, UD offers Total Rewards benefits and a Compensation Estimator to view the complete package.
• Salary range and exact figures are not disclosed in the posting.