About this role
About the Role Join the Business Risk Operations Center (BROC) for International Banking to lead the execution of team goals and initiatives in alignment with BROC strategies. You will help design and implement the BROC operating model, ensure regulatory compliance, and promote long-term sustainability while working closely with internal stakeholders and maintaining strong communication. What You'll Do
- Lead and develop a multidisciplinary team, fostering collaboration, operational excellence, and continuous improvement.
- Promote active communication with internal stakeholders, including risk, audit, and compliance teams.
- Ensure the sustainability of the operating model by aligning with local regulatory requirements and international best practices.
- Identify opportunities for automation and standardization to enhance the efficiency of issue tracking and closure processes.
- Design and implement methodologies, tools, and processes to enable efficient lifecycle management of issues, from identification to closure.
- Act as a strategic partner to senior leadership, ensuring timely resolution of challenges and mitigation of root causes.
- Monitor and follow up on open findings and action plans, reviewing supporting evidence and escalating delays in accordance with defined protocols.
- Coordinate with Audit, Compliance, AML, SOX Office, and other key stakeholders to support BROC integration and ensure consistent application of controls, methodologies, and institutional standards.
- Support the development and implementation of operational risk metrics and indicators to monitor performance against country or district-level risk appetite.
- Share recommendations and best practices to ensure consistent application of key controls across the region.
- Support the distribution of BROC reporting materials, including KPI dashboards and committee packages.
- Promote a strong risk culture through ongoing training and active engagement with internal stakeholders.
- Leverage available tools to monitor and update issue status, centralize evidence, and provide feedback.
- Conduct data analysis to identify trends, systemic risks, and lessons learned to drive continuous improvement. What We're Looking For
- Proven experience leading a multidisciplinary team in risk management or BROC-like environments.
- Ability to collaborate with risk, audit, compliance, AML, and SOX teams.
- Experience designing and implementing operating models, methodologies, and tools aligned with regulatory requirements.
- Track record of identifying automation and standardization opportunities to improve issue tracking and remediation.
- Strong stakeholder management and collaboration with senior leadership.
- Experience with data analysis and metrics to monitor risk performance and drive improvements.