About this role
Job title: Breeze AI Specialist
About the Role HubSpot is seeking a Breeze AI Specialist to help customers and internal teams leverage Breeze—HubSpot's built-in AI—to automate knowledge work and improve outcomes across marketing, sales, and customer service. You will help organizations grow pipeline, close more deals, and resolve questions faster by grounding AI in their data and workflows.
What You'll Do
- Implement and configure Breeze Agents to qualify leads, research prospects, and resolve tickets around the clock.
- Train Breeze on your company's knowledge base and CRM data, create custom AI versions, and ensure responses are grounded in customer data, conversations, and deals.
- Build role-based guidance, templates, and workflows; draft content; and prep for meetings using Breeze Assistant.
- Integrate Breeze across HubSpot tools (desktop and mobile), monitor performance, and iterate based on feedback.
- Enable automatic post-meeting CRM updates, email follow-ups, and suggested next steps.
- Collaborate with Marketing, Sales, and Customer Service to maximize impact and ensure shared context across human and AI teammates.
What We're Looking For
- Experience with AI assistants or chatbots and familiarity with CRM platforms (HubSpot preferred).
- Ability to translate business processes into AI workflows and use cases; data enrichment and lead scoring experience is a plus.
- Strong communication and training skills; customer-facing experience; ability to work cross-functionally across teams.
- Comfort working in a fast-paced, customer-centric environment; remote-friendly.
Nice to Have
- Experience building or training custom AI versions trained on company knowledge.
- Familiarity with 100+ AI features (emails, summarizing calls, lead scoring) and with HubSpot's AI initiatives.
- Knowledge of HubSpot CRM data, deals, and conversations.
Compensation & Benefits
- Benefits and perks are described as part of the Breeze program, including an integrated AI that shares context across CRM data and customer interactions, enabling 24/7 operation and consistent workflows.
- Teams in Marketing, Sales, and Customer Service can turn content into pipeline faster, close deals with less prep, and rely on automatic updates and suggested next steps.
- Access to 100+ AI features built into HubSpot, including drafting emails, summarizing calls, and scoring leads, all within the tools you already use.