About this role
Breakfast Team Member
Region
Europe and North Africa
Aparthotel Adagio Birmingham City Centre, Birmingham, United Kingdom
REF126158P
Breakfast Team Member
Region
Europe and North Africa
Aparthotel Adagio Birmingham City Centre, Birmingham, United Kingdom
REF126158P
Job Description
Customer relations
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Provides a friendly and personalised welcome for guests
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Offers attentive service and adapts to any constraints guests may have
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Heeds any remarks made by guests and ensures follow-up
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Establishes good relations with guests, offering advice and fostering customer loyalty
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Promotes the F&B offer
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Is attentive to guests' requests and respects them
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Helps gain customer loyalty through the high standard of service
Professional Techniques
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Ensure breakfast items are cooked to the highest quality and all items replenished throughout service
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To receive deliveries and check food items
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Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing
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Before every work shift, finds out about dish composition and any shortages
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Organises his/her work to suit fluctuations in numbers, events and guests
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Ensures the equipment used remains in good condition
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Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of service
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Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
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Respects the instructions and safety guidelines for the equipment used
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET YOUR PASSION SHINE
We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.
LEARN ABOUT US
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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