Brand Representative - Twin Cities

Job title: Brand Representative - Twin Cities

About the Role Abercrombie & Fitch Co. Brand Representatives bring the store experience to life—engaging customers with care, representing the brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You'll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What We're Looking For

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Compensation & Benefits

• Salary: $11.41 per hour (hourly). The starting rate and range may be modified in the future to adjust to business needs.
• Benefits: Merchandise Discount; Flexible Schedule; Opportunities for Career Advancement; Opportunity to Become a Brand Affiliate; Training and Development.
• Other: A&F Co. offers a variety of benefit programs designed to fit you and your lifestyle.