Brand Representative - The Oracle, Hollister

Job title: Brand Representative - The Oracle, Hollister

About the Role Abercrombie & Fitch Co. is seeking a Brand Representative for The Oracle, Hollister store in Reading, UK. This role focuses on delivering a warm, welcoming customer experience and supporting a well-presented store while enabling a seamless omni-channel experience.

What You'll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What We're Looking For

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Compensation & Benefits

• Salary: starting rate £12.00 per hour (i.e., the recruiting pay range for this position is £12.00 - £12.00 per hour). The starting rate and range may be modified in the future.
• Benefits and perks: Merchandise Discount; Flexible Schedule; Opportunities for Career Advancement; Opportunity to Become a Brand Affiliate; Training and Development; A Global Team of People Who'll Celebrate you for Being YOU.
• Visa note: Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You may be contacted to provide required documents.