About this role
Job title: Brand Representative - Newbury Street
About the Role Help bring the Abercrombie & Fitch brand to life in-store by delivering warm, inclusive customer service and guiding shoppers across categories. You’ll support a well-presented sales floor and seamless omni-channel experiences to create a welcoming environment.
What You'll Do
- Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation, and offer product support and styling guidance across categories.
- Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and presentation standards.
- Cash Wrap Operations: Process purchases, returns, and exchanges accurately and efficiently while ensuring a friendly checkout experience.
- Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.
What We're Looking For
- Ability to create a welcoming and inclusive customer experience.
- Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
- Strong organizational skills and attention to detail.
- Reliability and commitment to consistent attendance.
Compensation & Benefits
- Starting rate: $16.00 per hour (USD).
- Benefits: Merchandise Discount, Flexible Schedule, Opportunities for Career Advancement, Training and Development, A Global Team of People Who'll Celebrate you for Being YOU.