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Brand Representative m/w/d - Waterfront Bremen

Abercrombie & Fitch Co
Bremen, Germany
On-site

About this role

Job title: Brand Representative m/w/d - Waterfront Bremen

About the Role Brand Representatives play a key role in bringing life to the shopping experience with an open, approachable demeanor. They authentically represent the Abercrombie & Fitch Co. brand, help customers find what they need, and maintain a welcoming atmosphere in store.

What You'll Do

  • Create a positive, welcoming shopping experience through attentive, personalized service; anticipate customer needs; offer product help and styling advice.
  • Assist in merchandising and maintaining a clean, organized, and visually appealing selling floor; restock; fold, hang, and sort products; help ensure visual store standards.
  • Process transactions with accuracy; handle returns and exchanges with a friendly, service-oriented approach.
  • Support omnichannel experience by aiding Save-the-Sale orders, organizing store pickups, and packing shipping orders directly from the store.
  • Maintain a dynamic, organized workflow by connecting customer interactions with operational tasks and paying attention to detail.

What We're Looking For

  • Fluent in German; English optional but helpful.
  • Ability to create an inviting and inclusive shopping experience.
  • Strong organizational skills and the ability to balance customer contact with operational tasks.
  • Reliability and commitment to regular attendance.

Nice to Have

  • English language proficiency (optional).
  • Experience with brand environments and in-store presentation.

Compensation & Benefits

  • Starting from €29,328 annually for full-time; this is a part-time role with 5, 10, 15, or 20 hours per week and shifts of about 5 hours.
  • Employee discounts, flexible scheduling, and opportunities for contract type (fixed-term or permanent).
  • Potential to become a Brand Affiliate; pay increases with tenure.
  • Employee assistance program with access to confidential psychological and behavioral health counseling.
  • Training and development opportunities and internal growth possibilities.
  • Be part of a global team that celebrates individuality and inclusion.

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