Brand Representative - Liverpool One, Hollister

Job title: Brand Representative - Liverpool One, Hollister

About the Role Brand Representative at Liverpool One, Hollister is responsible for delivering the store experience by engaging customers, representing our brand authentically, and helping create a welcoming environment. This role is ideal for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store.

What You'll Do

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What We're Looking For

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Nice to Have

Compensation & Benefits

• Starting rate for this position is £10.85 per hour (the recruiting pay range for this position is £10.85 - £10.85 per hour). The starting rate and range may be modified in the future.
• Benefits include Merchandise Discount, Flexible Schedule, Opportunities for Career Advancement, Opportunity to Become a Brand Affiliate, Training and Development, and a Global Team of People Who'll Celebrate you for Being YOU.