About this role
Job title: Brand Representative - Crossgates, Hollister
About the Role Abercrombie & Fitch Co is seeking a Brand Representative at Crossgates Hollister in Albany, NY. Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.
What You'll Do
- Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
- Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
- Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly checkout experience.
- Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.
What We're Looking For
- Ability to create a welcoming and inclusive customer experience.
- Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
- Strong organizational skills and attention to detail.
- Reliability and commitment to consistent attendance.
Compensation & Benefits
- The starting rate for this position is $16.00 per hour.
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU