About this role
Job title: Brand Representative
About the Role Abercrombie & Fitch Co is seeking a Brand Representative for the Princesshay Hollister location in Exeter, UK. You will bring the store experience to life by engaging customers, representing the brand authentically, and helping create a welcoming environment. This role is a great fit for someone who enjoys connecting with customers and maintaining a well-presented store.
What You'll Do
- Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a natural way, and offer product support and styling guidance across categories.
- Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
- Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
- Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.
What We're Looking For
- Ability to create a welcoming and inclusive customer experience.
- Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
- Strong organizational skills and attention to detail.
- Reliability and commitment to consistent attendance.
Nice to Have
Compensation & Benefits
- Starting rate for this position is £10.85 per hour (pay range £10.85 - £10.85 per hour).
- Benefits include merchandise discount, flexible schedule, opportunities for career advancement, training and development, and a global team of people who'll celebrate you for being you.
- Note: Any job offers may be subject to applicable work visa formalities.