About this role
Job title: Brand Representative
About the Role Brand Representatives bring our store experience to life by engaging customers, representing the Hollister brand authentically, and creating a welcoming shopping environment. This role focuses on connecting with customers, helping them find what they need, and maintaining a well-presented store.
What You'll Do
- Provide warm, welcoming, and attentive service to all customers; anticipate needs, initiate conversation naturally, and offer product support and styling guidance across categories.
- Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and presentation standards.
- Process purchases, returns, and exchanges accurately and efficiently, ensuring a friendly checkout experience.
- Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.
What We're Looking For
- Ability to create a welcoming and inclusive customer experience.
- Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
- Strong organizational skills and attention to detail.
- Reliability and commitment to consistent attendance.
Nice to Have
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Training and Development
- Opportunity to Become a Brand Affiliate
- A Global Team of People Who'll Celebrate you for Being YOU
Compensation & Benefits
- Starting rate: $16.90 per hour. The starting rate and range may be modified in the future.
- Benefits include: Merchandise Discount, Flexible Schedule, Opportunities for Career Advancement, Training and Development, and being part of a global team.