About this role
Job Location
BUCHAREST OFFICE
Job Description
Location: Bucharest Intelligence Hub | Hybrid Work Model (3days/week from the office)
Ready to shape consumer experiences for some of the world’s most iconic brands?
Join P&G and represent leading consumer goods brands in the German market. If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you!
Availability required:
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8h/day for full-time roles
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Minimum 4h/day for part-time roles
What You’ll Do
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Be a Brand Ambassador & Consumer Champion: Beyond standard support, you will act as a trusted advisor for P&G consumers and brands, leveraging your German skills to manage inquiries across multiple channels (written and call interactions). You'll provide holistic support, applying empathy and a people-oriented approach to guide consumers through their journey with our products.
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Engage & Listen: Understand consumer concerns with empathy and professionalism.
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Resolve Issues: Manage complaints efficiently, collaborating with team leaders for timely solutions.
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Document & Improve: Keep accurate records and suggest process improvements to enhance the consumer journey.
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Follow Through: Ensure cases are resolved and consumers stay informed.
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Learn & Grow: Participate in training sessions and support onboarding of new team members.
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Why Join Us?
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Ownership from Day 1: Take responsibility for your role and make an impact immediately.
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Continuous Development: Access great leaders & capable colleagues, formal training, and global learning platforms. We emphasize building a long-term career within P&G, with opportunities to grow into managerial roles or transition into other roles options line in Purchasing or Marketing or others.
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Great Culture: Work in a dynamic, respectful environment that values individual contributions and work-family balance.
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Long Term Career: We hire for a reliable career path, not just a role, providing stability and international exposure to learning, always striving to do the right thing by our consumer.
Important Note for Part-Time Applicants:
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Successful part-time candidates will be required to commit to a full-time training schedule for the first two months of their role. Following the completion of this essential training period, your working hours will transition to your agreed-upon part-time schedule.
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What’s in It for You
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Competitive Pay (starting salary): 10,000 RON gross/month for full-time role or prorated for part-time. Additionally, you will benefit from a prorated13th salary + vacation bonus.
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Rare language pay benefit: 1800 RON gross/month for full-time role or prorated for part-time.
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Benefits: Private medical & life insurance, accident coverage, meal allowance (45 lei/day), and flexible benefits fund for wellbeing and lifestyle needs.
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Hybrid Work: Flexible schedule with work-from-home options & limited work from abroad options
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Extras: Fresh fruits daily, discounted company products, bridge days off, and Employee Assistance Program.
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The above benefits are granted under the conditions of the collective labor agreement applicable, and P&G internal policies.
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Job Qualifications
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Students from minimum 2nd year Bachelor's and above are welcome to apply for full-time or part-time options
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Excellent verbal and written communication skills in German (proficient level required)
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Passion for consumer care and a genuine desire to help.
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Team-oriented mindset with self-motivation.
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We aim to keep the process transparent and efficient. You’ll receive updates at every stage.
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About P&G
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We produce globally recognized brands like Ariel, Pampers, Gillette, Oral-B, Pantene, and more. With operations in 70+ countries, we’re committed to diversity, inclusion, and equal opportunity. Learn more at http://www.pg.com.
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Apply now and start your journey with P&G—where your unique skills create real impact.
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Job Schedule
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Part time
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Job Number
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R000155582
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Job Segmentation
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Entry Level
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Starting Pay / Salary Range
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10,000.00 / month