Brand & Consumer Junior Advisor with French (full-time or part-time)

Brand & Consumer Junior Advisor with French (full-time or part-time)

Job Location

BUCHAREST OFFICE

Job Description

Location: P&G Bucharest Intelligence Hub

Ready to shape consumer experiences for some of the world’s most iconic brands?

Join P&G and represent leading consumer goods brands in the French market. If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you!

Availability required:

• 8h/day for full-time roles
• Minimum 4h/day for part-time roles

What will you do?

• Be a Brand Ambassador & Consumer Champion: Beyond standard support, you will act as a trusted advisor for P&G consumers and brands, leveraging your French skills to manage inquiries across multiple channels (written and call interactions). You'll provide holistic support, applying empathy and a people-oriented approach to guide consumers through their journey with our products.

• Engage & Listen: Understand consumer concerns with empathy and professionalism.

• Resolve Issues: Manage complaints efficiently, collaborating with team leaders for timely solutions.

• Document & Improve: Keep accurate records and suggest process improvements to enhance the consumer journey.

• Follow Through: Ensure cases are resolved and consumers stay informed.

• Learn & Grow: Participate in training sessions and support onboarding of new team members.

Why join us?

• Ownership from Day 1: Take responsibility for your role and make an impact immediately.
• Continuous Development: Access great leaders & capable colleagues, formal training, and global learning platforms. We emphasize building a long-term career within P&G, with opportunities to grow into managerial roles or transition into other roles options line in Purchasing or Marketing or others.
• Great Culture: Work in a dynamic, respectful environment that values individual contributions and work-family balance.
• Long Term Career: We hire for a reliable career path, not just a role, providing stability and international exposure to learning, always striving to do the right thing by our consumer.

Important note for part-time applicants:

• Successful part-time candidates will be required to commit to a full-time training schedule for the first two months of their role. Following the completion of this essential training period, your working hours will transition to your agreed-upon part-time schedule.

What’s in It for You

• 💰 Competitive Pay (starting salary): 10,000 RON gross/month for full-time role or prorated for part-time. Additionally, you will benefit from a prorated13th salary + vacation bonus.
• 🌐Rare language pay benefit: 1200 RON gross/month for full-time role or prorated for part-time.
• 🏥 Benefits: Private medical & life insurance, accident coverage, meal allowance (45 lei/day), and flexible benefits fund for wellbeing and lifestyle needs.
• 🏡 Hybrid Work: Flexible schedule with work-from-home options & work from abroad options.
• 🤝 Extras: Fresh fruits daily, discounted company products, bridge days off, and Employee Assistance Program.

The above benefits are granted under the conditions of the collective labor agreement applicable, and P&G internal policies.

Job Qualifications

• Students from minimum 2nd year Bachelor's and above are welcome to apply for full-time or part-time options.
• Verbal and written communication skills in French (proficient level required).
• Passion for consumer care and a genuine desire to help.
• Team-oriented mindset with self-motivation.