Brand - Account Manager

Brand - Account Manager

Faym

Job description

About the role

Key Responsibilities

• Account Support & Client Servicing

• Support day-to-day management of client accounts under guidance from senior team members.

• Act as a point of contact for routine client queries and coordination.

• Build a working understanding of each client's business, objectives and requirements.

• Maintain consistent, professional communication with clients.

• Campaign & Delivery Support

• Help translate client briefs into campaign plans, timelines and requirements.

• Coordinate with internal partnership, creator, operations and analytics teams for smooth delivery.

• Track campaign progress and flag issues or delays proactively.

• Ensure timelines, reporting and basic commercial commitments are met.

• Reporting & Analysis

• Assist in tracking revenue, GMV, campaign performance and other key metrics.

• Support the creation of weekly/monthly reports and reviews.

• Help identify basic trends or gaps in campaign performance.

• Coordination & Documentation

• Maintain trackers, action items and follow-ups for assigned accounts.

• Coordinate across internal teams to resolve day-to-day issues.

• Escalate risks or client concerns to senior team members when needed.

• Candidate Profile

• 3 to 5 years of experience in account management, client servicing, customer success or a related field.

• Good to have experience of Influencers, influencer marketing or affiliate marketing.

• Basic understanding of e-commerce, D2C, or digital marketing is a plus.

• Good communication skills, both written and verbal.

• Detail-oriented with strong organizational and follow-through skills.

• Comfortable working with data, spreadsheets, and basic reporting.

• Eagerness to learn, take initiative, and grow within a fast-paced environment.

• Ability to manage multiple tasks and coordinate with different teams.

• Preferred Background

• E-commerce, marketplace, or quick-commerce businesses

• Creator economy, affiliate commerce, or digital marketing companies

• Client servicing or coordination roles in startups or agencies

• What Success Looks Like

Within the first six months, the Account Manager should be able to:

• Independently handle routine client communication and coordination.

• Support campaign execution with minimal supervision.

• Maintain accurate trackers, reports, and documentation.

• Build a foundational understanding of client accounts and internal processes.

• Take on increasing ownership of tasks, moving toward independent account handling.

• Must-have skills

• client servicingCritical ThinkingCross Selling

• Good-to-have skills

• influencer marketingAffiliate Marketingbusiness development

• Hide

• Apply for this jobSave

• Similar jobs

• Client Success SpecialistG2Gurgaon · 2 - 4 yrs

• Agency Account ManagerFirefliesIndia · 2 - 4 yrs · ₹4.8 - 7.2 LPA

• Account Manager – Influencer Marketingzapplr media pvt ltdKochi · 2 - 5 yrs

• US Sales & Account ManagerSwiftSku (YC W21)Ahmedabad · 2+ yrs

• 100% Remote SaaS Account ManagerTeamsWork.InIndia · 3+ yrs

• Marketing Account ManagerEAX MediaIndia · 2 - 6 yrs

• Sr Customer Success ManagerHewlett Packard EnterpriseGurgaon · 12+ yrs

• Customer Success Manager - LinkedIn Talent SolutionsMarineGurgaon · 5+ yrs

• Customer Success InternUpdatrrGurgaon

• Client Delivery & Account Manager (Agile/Scrum)KrwizardIndia · 4+ yrs · ₹8.0 LPA

• Growth Account ManagerLegistifyGurugram · 2 - 4 yrs

• SEO Account ManagerE2MAhmedabad · 2 - 3 yrs

• Faym hiring for Brand - Account Manager